Product Information Specialist

Electrolux•Charlotte, NC

13d•Hybrid

About The Position

The Product Information Specialist is the subject matter expert for Electrolux’s Product Information Management (PIM) and Digital Asset Management (DAM) platforms. The role oversees the accuracy, governance, and distribution of product content across digital channels and supports product launches, content workflows, digital asset management, and publishing activities. The position helps ensure consistent, high-quality product information for internal stakeholders, external partners, and consumers. Based at Electrolux Group’s Charlotte, North Carolina headquarters, this role follows a hybrid work model and reports to the Senior Manager of Digital Enablement. Responsibilities include administering PIM and DAM systems, managing digital assets and product information, coordinating content changes, publishing content across websites and digital commerce channels, supporting users, and promoting data quality through training and audits.

Requirements

High school diploma or GED.
At least 2 years of experience supporting product information, digital asset management, content management, eCommerce, or related business systems.
Experience working with Product Information Management (PIM), Digital Asset Management (DAM), Content Management Systems (CMS), or similar enterprise applications.
Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
Ability to manage multiple priorities, learn new systems quickly, and communicate effectively with cross-functional stakeholders.

Responsibilities

Serve as the day-to-day administrator and subject matter expert for Product Information Management (PIM) and Digital Asset Management (DAM) systems.
Manage digital assets, including uploads, metadata tagging, product associations, and organization according to established governance standards.
Maintain and configure product information, including product setup, classification, channel alignment, workflow management, and publishing readiness.
Own the end-to-end product content change management process to ensure updates are accurately captured, approved, and deployed.
Publish, update, and maintain product content across company websites and digital commerce channels.
Provide business support for PIM and DAM users, troubleshoot system issues, resolve data discrepancies, and coordinate with technical teams as needed.
Develop and deliver user training, documentation, and best practices to support system adoption and data quality.
Monitor and audit product information and digital assets to ensure accuracy, consistency, compliance, and alignment with business requirements.