Product Implementation Specialist

ManhattanLife Insurance & Annuity Company•Houston, TX

2d•Onsite

About The Position

We are seeking a Product Implementation Specialist to work in our busy and growing operations. As our new Product Implementation Specialist, you will be responsible for performing a variety of tasks that will directly impact the implementation of new insurance products within ManhattanLife operations. You will become a resource for product related questions including and not limited to the following: interpreting policy provisions, managing plan code and policy form set-up, creating and revising premium and benefit factor tables, as well as basic querying of our insurance database.

Requirements

In lieu of prior insurance experience, a bachelor's degree in Business, Management, Finance or similar will be considered.
At least two years of prior professional experience working with New Business, Policyholder Services, and/or Claims preferred.
Strong organizational skills with a high attention to detail.
High proficiency with using Microsoft Excel.
Excellent interpersonal and communication (both written and verbal) skills.
Ability to follow instructions, take initiative on tasks that are assigned to you while also collaborating with other team members, work within tight deadlines, and follow priorities as set by the department manager.
Ability to work in an open office environment and work with business leaders from various departments.

Responsibilities

Maintain knowledge of the life cycle of an insurance application to ensure any related business processes run smoothly.
Learn the different components of our administration system, that relate to product implementation.
Establish and maintain quality standards when making product and/or system changes.
Identify operational requirements for a product and develop processes and procedures to streamline departmental procedures.
Partner with other team members to review and test different programs and applications to ensure all contractual, regulatory, and procedural requirements are met.
Establish annual objectives for professional growth.
Keep pace with developments in the discipline.
Learn and apply technologies that support professional and personal growth.
Participate in the evaluation process.