Product Genius

Nissan Williamsburg•Williamsburg, VA

About The Position

Mills Automotive Group is seeking a confident, passionate, and tech-savvy Sales Consultant/Product Genius to represent the Nissan brand. The role focuses on understanding client needs and delivering personalized, memorable experiences while maintaining high standards of customer service and satisfaction. The candidate will serve as a vehicle expert, demonstrating knowledge of Nissan and pre-owned vehicles, their features, and benefits. The role involves product demonstrations and test drives, supporting customers through pricing and financing information, negotiations, and after-sales service, and building lasting client relationships. The successful candidate will work collaboratively with the sales team to meet and exceed sales targets and help improve sales strategies and processes. Weekend, evening, night, and holiday availability may be needed, as may travel for training.

Requirements

  • 2–3 years of professional automotive experience or experience in a related industry.
  • Proven ability to achieve sales targets and deliver high-quality customer service.
  • Strong communication skills and ability to build rapport with high-end clientele.
  • Confident negotiation skills and ability to close deals effectively.
  • Tech-savvy, with an aptitude for in-car technology and telematics.
  • Exceptional organizational skills and attention to detail.
  • Positive, collaborative team spirit.
  • Professional appearance and demeanor.
  • Strong work ethic and commitment to excellence and continuous improvement.
  • Ability to act with urgency and champion company objectives.
  • Availability to work weekends, evenings, nights, and holidays as needed.
  • Proficiency with business productivity tools and software.
  • Willingness to travel for training as necessary.
  • Valid United States-issued driver’s license.
  • Authorization to work in the United States.

Responsibilities

  • Engage with clients to understand their needs and preferences and provide personalized customer experiences.
  • Demonstrate in-depth knowledge of Nissan and pre-owned vehicles, including their features and benefits.
  • Conduct test drives and product demonstrations.
  • Respond promptly to client inquiries and provide after-sales support.
  • Build long-term client relationships and support customer satisfaction and loyalty.
  • Achieve and exceed sales targets through effective client engagement and negotiation.
  • Provide detailed information about pricing, financing options, and after-sales services.
  • Negotiate professionally while maintaining client satisfaction.
  • Collaborate with team members to foster a supportive sales environment.
  • Participate in team meetings and contribute to improving sales strategies and processes.

Benefits

  • Medical plan options, including Cigna PPO, Imagine 360, and HSA plans
  • Dental and vision plans
  • 401(k)
  • Company-paid basic life insurance
  • Short-term disability
  • Employee Assistance Plan
  • Sick and vacation time
  • Paid holidays
  • Voluntary critical illness, hospital indemnity, and accident insurance
  • Employee discounts and perks program
  • Employee wellness subsidy
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