Product General Manager, Co-Brand
About The Position
This high-profile role is responsible for partnering with a large, strategic co-brand partner to identify and implement the right end-to-end product and customer experience across all bank and partner touchpoints. As a Credit Card Product Manager, you will: Deeply understand the co-brand card product using data and insights to determine whether the product is meeting customer needs and enabling the right P&L outcomes for the bank Identify and implement improvements to drive deeper customer engagement, improved customer experience, optimized margins and inorganic growth, in all cases working with and through a cross-functional team within the bank and in our partner organization. Collaborate with the co-brand partner and our internal operations teams to ensure a cohesive customer service experience, enabling intuitive hand offs between the bank and the partner and a high quality servicing experience within both organizations. Partner closely with Finance to manage monthly performance analysis, identify trends, and deliver executive‑level reporting on profitability drivers, portfolio performance, and margin optimization opportunities. Build strong business cases and financial models to support roadmap prioritization Lead the implementation of new product enhancements and operational improvements ensuring adherence to regulatory requirements and internal controls. Works cross‑functionally with Marketing, Technology, Experience Design, Operations, Fraud, Compliance, Legal, Implementations, and Finance to deliver on portfolio priorities, and go‑to‑market execution.
Requirements
- Product Management experience
Nice To Haves
- P&L ownership and product financial management
- Product strategy and planning
- Data‑driven decision making, performance measurement, and optimization
- Customer research, insights, and execution
- Go‑to‑market strategy and enablement
- Pricing strategy and business case development
- Strong customer centricity across all touchpoints
- Understanding of technical product concepts, integration, and modernization
- Experience managing risk and regulatory considerations in a product environment
Responsibilities
- Deeply understand the co-brand card product using data and insights to determine whether the product is meeting customer needs and enabling the right P&L outcomes for the bank
- Identify and implement improvements to drive deeper customer engagement, improved customer experience, optimized margins and inorganic growth, in all cases working with and through a cross-functional team within the bank and in our partner organization.
- Collaborate with the co-brand partner and our internal operations teams to ensure a cohesive customer service experience, enabling intuitive hand offs between the bank and the partner and a high quality servicing experience within both organizations.
- Partner closely with Finance to manage monthly performance analysis, identify trends, and deliver executive‑level reporting on profitability drivers, portfolio performance, and margin optimization opportunities.
- Build strong business cases and financial models to support roadmap prioritization
- Lead the implementation of new product enhancements and operational improvements ensuring adherence to regulatory requirements and internal controls.
- Works cross‑functionally with Marketing, Technology, Experience Design, Operations, Fraud, Compliance, Legal, Implementations, and Finance to deliver on portfolio priorities, and go‑to‑market execution.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
