Senior Manager, Product , Everyday Co Brand

Royal Bank of Canada • Toronto, ON

2d • Onsite

About The Position

In this role, you will be accountable for the strategy, management and delivery of the portfolio of Everyday Co-Brand Credit Cards with one of our strategic partners. You will set the strategic direction for our market leading product suite to ensure that we exceed our client expectations in a digital-first approach. You will synthesize and execute strategies across multiple partners and stakeholders. You will be responsible for keeping up to speed on the Everyday Credit Card landscape in Canada, and ensuring RBC continues to evolve and capitalize on emerging opportunities. You will contribute to the overall financial goals of the business and lead the development and implementation of key strategic initiatives.

Requirements

• Demonstrated experience within the credit card industry (e.g., knowledge of Credit card financial and analytical skills)
• An innovative thinker who is proactive, is well organized with attention to detail, and thrives in a fast-paced environment
• Exceptional critical thinking skills and a passion for solving ambiguous and complex business issues through a structured approach
• The ability to dive very deep, from both a quantitative and qualitative standpoint, and translate findings into clear, insightful messages and recommendations for senior executive audiences
• Strong verbal and non-verbal communication skills, including advanced experience in creating PowerPoint presentations for C-level executives and leaders
• Strong excel and analytic skills for reporting
• Comfort with ambiguity and ability to adapt to changing priorities driven by fast moving competitive landscape
• A proven collaborator, with the ability to grasp new concepts quickly, and lead cross-functional teams
• Undergraduate degree required, with 3-5 years experience in business banking and product management

Nice To Haves

• Awareness of retail banking landscape in Canada and/or previous experience with external partners

Responsibilities

• Responsible for the day-to-day product management of a set of market leading Everyday Co-Brand Credit cards, with one of our strategic partners, including ownership of the client experience, product’s financial performance and policies.
• Responsible for the development and execution of strategies intended to enhance and transform the products to ensure they provide exceptional value to our clients and remain competitive in the Canadian market. The incumbent will need to seek out and identify market trends that should drive product strategy and innovation.
• Responsible for development of executive level presentations and business cases to support product enhancements and strategic recommendations
• Support Leadership team in developing and implementing comprehensive strategies to facilitate growth, focusing on long-term goals and profitability for the portfolio of Everyday Co-Brand Credit Card with our strategic partner, including collaboration with partners to support execution
• Identify performance trends and recommend initiatives to increase product competitiveness in the Everyday Co-Brand Credit Cards space
• Lead the execution of initiatives as required to ensure our products and practices meet compliance requirements and minimize risk
• Build strong relationships across various internal and external stakeholders, such as, Loyalty, Operations, Technology, Marketing, Credit Card networks and others to drive cross-domain collaboration
• Provide leadership oversight on various Business Review processes, including data analysis and collaboration with key partners for reporting and business updates
• Develop and maintain expertise and understanding of the competitive landscape to drive innovative thinking and differentiation

Benefits

• See Your Impact: Opportunity to influence the banks strategic direction and make a difference and lasting impact.
• End-to-end Delivery: opportunity to take initiatives from strategy and design to implementation and day to day management.
• Collaborative Environment: opportunity to work on dynamic, collaborative, progressive, and high-performing team and drive toward shared objectives with partners across multiple LOBs and functions.
• Learning: opportunity to engage with external partners and a wide range of functional and line of business partners to learn about their businesses and determine how best to drive enterprise value for RBC.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior