Product Engineer 4

Lam Research•Fremont, CA

11d•$104,000 - $231,000

About The Position

The Product Engineer works in Lam Research’s Customer Support Business Group, which enables customers with customer support throughout the equipment lifecycle and delivers service and lifecycle solutions for critical equipment and processes. The role drives product development in the semiconductor equipment industry, working with customers and internal teams to address customer challenges and improve products. The engineer supports products from prototyping and development through deployment, release, and initial field support. The position includes designing and conducting experiments, tests, and prototypes to solve complex technical problems; presenting analyses and recommendations; guiding product specifications and development with cross-functional and cross-cultural teams; and supporting installation, diagnosis, troubleshooting, repair, and debugging. The role involves customer engagement, including face-to-face interaction and international travel to customer sites, and work in a cleanroom lab and/or customer semiconductor fab environment.

Requirements

Eight years of related experience with a bachelor's degree; or a master's degree in Material Science, Electrical Engineering, Mechanical Engineering, Optics, Physics, Chemistry, Chemical Engineering, or a related field with 6+ years of experience; or a PhD with 3+ years of experience; or equivalent experience.
Exceptional analytical and experimental design skills.
Creative thinking, problem-solving, and troubleshooting capabilities.
Exceptional clear communication and presentation skills.
Comfortable traveling up to 25% of the time.

Nice To Haves

Prior product design and technical engineering experience.
Experience designing, specifying, building, operating, and maintaining semiconductor, automotive, aerospace, or related hardware, tools, and equipment.
Experience coordinating and communicating with cross-functional teams.

Responsibilities

Engineer semiconductor equipment and process design solutions to resolve customer issues and improve product quality.
Support product development from prototyping and development through deployment, product release, and initial field support.
Design and conduct experiments, tests, and prototypes to resolve complex technical problems.
Present analyses and technical recommendations clearly and concisely.
Collaborate with cross-functional and cross-cultural teams to guide product specification and development.
Provide technical support for installation and for diagnosing, troubleshooting, repairing, and debugging complex product issues.
Engage with customers, including face-to-face interactions and international travel to customer sites, to support product releases and solve customer issues.
Work in a cleanroom lab and/or customer semiconductor fab environment.