Product Engineer

Avallon•New York, NY

17d•Onsite

About The Position

Avallon is seeking an exceptional Product Engineer to build the platform that enables insurance teams to apply AI to real operations and rely on it in high-stakes workflows. The role focuses on the core platform rather than customer-specific deployments, working closely with forward-deployed engineers, design, product strategy, and customers to identify recurring hard problems and turn them into product capabilities. The engineer will help determine what to build and why, then deliver the smallest useful version that can extend cleanly over time. The work includes building claimant-facing chat interfaces and branded portals for carrier customers, as well as auditable claim context and experiences for reviewing and approving AI agent work. The Product Engineer owns product flows end to end, from data model and backend through interface, and remains accountable after launch by instrumenting and monitoring production usage with Datadog RUM and iterating based on how users interact with the product. The work is broad, and priorities may shift to where the platform needs the most support. This is an in-person role in New York. Avallon describes itself as an early-stage company that grew from zero to seven figures of ARR in twelve months and is growing 3X quarter over quarter. The company aims to build an automation layer for the insurance industry.

Requirements

At least 3 years of experience building and owning meaningful software in production.
Ability to explain a difficult challenge solved or system built, the judgment behind it, and the outcome after it went live.
Full-stack product engineering experience, including building complete flows independently.
Working proficiency with TypeScript and SQL, including designing data models and backends as well as interfaces.
Ability to work closely with design and product strategy, form opinions about what to build, and explain those opinions clearly.
Experience building and operating LLM- or agent-powered products in production, with an understanding of reliability challenges at scale.
Willingness to work in person in New York.

Nice To Haves

Knowledge of insurance, claims, or another regulated operational domain where reliability and traceability matter.
Experience as a product manager or ownership of product decisions and roadmap in a similar role.
Experience working at an early-stage company.
Experience as a founder or founding engineer.

Responsibilities

Help shape the product by working with customers, design, and product strategy to decide what to build and why.
Build claimant-facing public chat interfaces for reporting and following claims.
Build branded portals hosted by large carrier customers on Avallon.
Create clear, auditable claim context and experiences that allow people to review and approve agent work.
Build end-to-end product flows, including data models, backends, and interfaces.
Own product performance in production by instrumenting it, monitoring user behavior with Datadog RUM, and iterating as more teams rely on it.
Identify recurring platform problems and turn them into product capabilities that deliver value and can be extended over time.