Product Engineer

Komodor • Atlanta, GA

10h • Remote

About The Position

Komodor is an Agentic Operations Platform for mission-critical production environments. It helps enterprises build custom agents under shared governance and context, and orchestrate them in workflows for AI SRE, AI Software Operations, and Cost Optimization. The company has $90M in funding.

The Product Engineer joins the Product organization as a bridge between customers and the product. The role leads a strategic initiative to move customers from Komodor’s Kubernetes management platform to a next-generation platform for building, managing, monitoring, and operating custom internal agents on production-grade services. The Product Engineer owns the flagship rollout, including customer onboarding, adoption, and helping teams create and manage production-grade agents.

The role also partners with a portfolio of customers to help them get value from Komodor, while bringing customer feedback and recurring needs to Product and Engineering to inform platform improvements. It combines technical expertise in cloud-native platforms with project management, customer-facing work, and cross-functional execution. This is a remote role based in the East US (EST).

Requirements

• Strong technical background in DevOps, SRE, infrastructure, cloud-native platforms, Kubernetes, or platform engineering.
• Proven track record leading complex technical migrations, rollout initiatives, or platform transitions for customer environments.
• Experience working at a startup, self-starter mentality, ability to work independently, and passion for customer success.
• Experience working directly with customers in a Solutions Architect, Solutions Engineer, Technical Account Manager, DevOps, or similar technical customer-facing role.
• Deep understanding of Kubernetes, containerization, modern cloud-native architectures, and production-grade service infrastructure.
• Strong problem-solving and analytical skills, with a practical and creative approach to migration and adoption challenges.
• Excellent communication and interpersonal skills, including the ability to build trust with internal teams and external customer stakeholders.
• Strong project management skills and ability to coordinate Product, Engineering, Sales, and Customer Success stakeholders and drive complex deployments to completion.
• High emotional intelligence and ability to navigate complex customer environments and organizational change management.
• Hands-on approach, including willingness to troubleshoot complex architectures and drive execution.

Nice To Haves

• Familiarity with or strong interest in AI/internal agent creation, execution environments, and operational monitoring frameworks.

Responsibilities

• Lead the end-to-end rollout and customer migration from the older Kubernetes management system to the new agent-centric platform.
• Guide customers in building, managing, monitoring, and operating custom-built agents on production-grade infrastructure.
• Own success outcomes and metrics, including migration completion, platform adoption, and customer success deploying and operating internal agents.
• Understand customer organizations, technical environments, workflows, and challenges, and advise on building and running custom agents.
• Lead hands-on technical onboarding and implementations to support sustainable, production-grade platform use.
• Map customer organizations, identify new use cases for internal agent creation, and expand platform usage across teams and business units.
• Represent the customer internally by translating technical feedback, deployment bottlenecks, and feature requests into actionable product updates.
• Partner with Product, Engineering, Sales, and Customer Success to maintain alignment and coordinate a unified rollout strategy.
• Apply technical knowledge, project management, and execution skills to solve complex customer challenges.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed