Product Engineer

Recall•San Francisco, CA

About The Position

At Recall.ai, we are building the API to record, understand and search conversations as context for AI. Making our users successful is a highly technical product problem. Our users have no priors to compare us to and there is no competition to copy ideas from. You’ll be our 12th engineering hire and the first fully dedicated to customer and agentic interfaces. You’ll find the right problems, own the roadmap, and build features 1000’s of companies rely on every day. You’ll own entire products within the platform, from the dashboard to the MCP and whatever is next, you’ll figure out how to deliver an exceptional experience to our customers. Recall is critical infrastructure processing real-time data, going down, even for a couple of seconds, causes major disruptions. We own the reliability of our infrastructure. You’ll own the product experience that helps customers build reliably on top of it. Our job is to offload highly technical workloads from our customers and their agents. Your job is making product decisions at the intersection of that technical depth and our customer needs to make our products “just work”. We sell to engineers and engineers are the users. This role is for engineers that think deeply about product and want to talk to users directly. You’ll figure out what to solve. Building Recall is hard. You’ll make sure using it isn’t.

Requirements

Expert full-stack engineer.
Ability to break down complex problems into a clean architecture and maintainable code across frontend and backend.
Experience with django and typescript.
Ability to uncover what people actually need.
Ability to ask good questions, dig into nebulous problems, and turn vague concerns into clear problems.
Strong product judgment.
Ability to think about the end-outcome and constantly optimize for user success.
Build with an agent-first mindset.
Paranoid about security.
Keeping customer data safe is your top priority.
Writing code with security in mind is second-nature.

Nice To Haves

Unlimited tokens.

Responsibilities

Own the interface into the Recall platform.
Own entire products within the platform, from the dashboard to the MCP and whatever is next.
Own the product experience that helps customers build reliably on top of Recall's infrastructure.
Make product decisions at the intersection of technical depth and customer needs.
Own the dashboard and MCP, including the experience engineers and their agents have while integrating, debugging and supporting the Recall platform.
Own the product roadmap, including interviewing users, analyzing user behavior, and running experiments to validate hypotheses.
Determine what needs to be solved next to have the most impact.
Integrate quicker, need less support, and be more successful on the Recall platform.
Interview users, analyze user behavior and run experiments to validate hypotheses.
Figure out what needs to be solved next to have the most impact.
Make sure using Recall isn't hard.