Product Engineer

Clarify•Seattle / San Francisco, CA

5d•Hybrid

About The Position

Clarify is building the AI-native CRM — a platform designed from the ground up for how modern go-to-market teams actually work. We raised $22.5M and assembled a team of ~25 people who believe the CRM category is overdue for a complete rethink: less manual data entry, smarter automation, and AI that actually understands your pipeline. We're early and moving fast. The work you do here will directly shape how we grow. Most CRM products were built for sales managers, not the people who actually use them. Clarify is different — and the single-player, self-serve experience is where that difference gets proven. You'll own Clarify's PLG surface area end-to-end — with the whole product ahead of you and the freedom to change what needs changing. This isn't a feature team. There's no backlog to pull from and no spec to wait on. You'll walk the product, identify the biggest gaps, and ship. The goal: take self-serve from early traction to a repeatable, growing revenue channel — and you'll be shipping toward it starting week one.

Requirements

Shipped product improvements at high velocity in a startup environment — with minimal direction, starting quickly, and continuing to ship frequently
Strong product judgment: you can walk a product, identify what's slowing users down, and prioritize the highest-impact fixes without being told what they are
Strong design taste — you have opinions about why things should feel the way they do, and you can execute on them
Talked to customers directly, not because it was assigned but because it was the only way to know if what you were building was right
Care about the CRM and go-to-market problem space — the mission matters to you, not just the craft
Technical execution capability across the stack; PM or designer backgrounds with strong engineering skills are welcome
Prior experience with PLG or growth mechanics (activation loops, onboarding flows, self-serve conversion)

Nice To Haves

Experience at a company that scaled through self-serve

Responsibilities

Review the product end-to-end and identify the highest-impact gaps in the activation and retention experience
Ship meaningful product improvements starting in week one — multiple changes per week at full velocity
Own the PLG surface area completely — product decisions, UX decisions, prioritization; no handoffs
Build the measurement framework for the activation funnel — establish what we track and use it to drive what to ship next
Work directly with the founding team to define what great self-serve looks like as Clarify scales