Product Engineer| Simulation/High Vacuum

KLA•Milpitas, CA

6d•Onsite

About The Position

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger and tinier than the world has ever seen. Who are we? We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high performance chips the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us. The future is calling. Will you answer?

Requirements

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years; or equivalent work experience

Nice To Haves

Background developing and delivering remote technical training utilizing virtual reality, augmented reality and video.
Experience in the semiconductor industry preferred
Proven track record to work on sophisticated problems where analysis of situations or data requires an in depth evaluation of various factors
Strong experience working with high-vacuum systems
Hands-on troubleshooting expertise with electrical and mechanical equipment
Experience working in cleanroom environments
Proficiency with software simulation tools
Ability to perform cost analysis
Experience conducting reliability analysis to support equipment performance and continuous improvement
Results oriented and driven to excel.
Enjoys teaching, solving, working with groups of people, and explaining sophisticated things as simply as possible.
Strong analytic and data analysis skills.
Excellent oral and written communication skills.
Ability to work effectively in multidisciplinary, multicultural teams and to take a leadership role when needed.
Quick grasp of meaningful, sophisticated technical information
Natural curiosity, inventiveness, and an interest in making things work better.

Responsibilities

Play a large role in assessing products with respect to design for reliability, stability, and serviceability.
Participate in the development and testing of system diagnostics and spec validation.
Act as a two-way conduit for information transfer between the engineers responsible for design, to the engineers responsible for manufacturing, and finally to the field service teams responsible for product maintenance and support
Capture and analyze data from systems populations residing is remote customer sites to identify sources of detailed issues, including technical, process, and people-based issues.
Help develop and detail technical service procedures.
Train support personnel such as tech support and customer support engineers.
Develop new training materials which may include written documents, video tutorials and on-line web based training.
Respond to situations where field service engineers have failed to resolve highly technical system performance issues, by providing written plans of action by e-mail or on-site hands-on assistance at customer sites in the US, Asia, and Europe.
Write technical reports to communicate issues, analysis, technical assessments, system status, best-know-methods, and engineering recommendations
Take a proactive approach to improving service quality and profitability by championing service initiatives