Product Engineer

Uniti•Little Rock, AR
•$76,048 - $99,910•Remote

About The Position

Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States. It builds, operates, and delivers fiber-based communications services, with a focus on customer service, operational excellence, and network capabilities. The Product Engineer turns product ideas into technically sound, supportable solutions ready to launch. The role shapes requirements, evaluates solution options and engineering impacts, and guides testing and technical deliverables from concept through realization. It works across Product Management, architecture, IT, engineering, NOC, field operations, care, and service delivery to coordinate what is needed to build, integrate, and support products. The position can be filled remotely anywhere within the company footprint.

Requirements

  • College degree and 5–7 years of professional-level experience with 2–3 years of supervisory experience; or 9+ years of related professional-level experience with 2–3 years of supervisory experience; or an equivalent combination of education and related professional experience.
  • Ability to translate business needs into technical requirements and structured implementation plans.
  • Strong analytical, documentation, and stakeholder management skills.
  • Ability to work independently across multiple teams without direct authority.

Nice To Haves

  • Experience in broadband, voice, managed services, SD-WAN, security, Wi-Fi/CPE, or wholesale product environments.
  • Experience with POCs, FOAs/FUTs, UAT, lab validation, or launch-readiness activities.
  • Familiarity with OSS/BSS, provisioning, billing, service delivery, and field support implications of product launches.
  • Experience creating engineering impact assessments, operational readiness plans, or service introduction documentation.
  • Five or more years of experience in product engineering, product development, service engineering, technical program delivery, network engineering, or systems integration.
  • Experience with technical evaluation, testing, certification, or launch of telecom or technology products.

Responsibilities

  • Translate business and product requirements into technical requirements, solution definitions, and engineering deliverables.
  • Develop and maintain technical realization artifacts, including Technical Requirements Documents, Product Realization Plans, Service Architecture Documents, Engineering Impact Assessments, and launch-readiness materials.
  • Evaluate technical alternatives, vendor and platform options, network impacts, integration requirements, and implementation constraints.
  • Engage internal and external engineering experts to define solutions for new products and enhancements.
  • Lead or coordinate proofs of concept, friendly user trials, UAT support, and technical validation activities.
  • Identify impacts to transport, IP, NOC, field operations, OSS/BSS, care, provisioning, and billing, and drive closure of gaps before launch.
  • Support cross-functional working sessions to align engineering, operational, and technical launch requirements.
  • Surface risks, dependencies, and tradeoffs early and provide recommendations to leadership.
  • Support post-launch analysis, KPI definition, issue triage, and continuous improvement.
  • Stay current on technology trends and advise the business on the technical applicability and readiness of emerging solutions.

Benefits

  • Medical insurance plans
  • Dental insurance plans
  • Vision insurance plans
  • 401(k) plan
  • Health and flexible savings account
  • Life and AD&D insurance plans
  • Spousal life insurance
  • Child life insurance
  • Educational assistance plan
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