Product Engineer, Services

Project Healthy Minds • New York, NY

11d • $155,000 - $195,000

About The Position

The Product Engineer, Services builds and evaluates the LLM-enabled workflows that power PHM's services data — ensuring that the information users rely on to find mental health support is accurate, complete, and continuously improving. This role pairs (backend-leaning) full-stack engineering with a measurement-first approach to expanding data coverage and quality.

Requirements

• Production experience with TypeScript and Node.js (NestJS or similar backend frameworks)
• Familiarity with Next.js or comparable frontend frameworks — comfortable across the stack
• Interest in and aptitude for building LLM-powered workflows — you don't need to have built this before, but you need to want to, and you have a track record of learning quickly
• A measurement mindset: you think about how to know whether something is working before you build it
• Demonstrated adoption of AI-assisted development (Claude Code, Cursor, or equivalent)
• Comfort working with messy, multi-source data — you don't need clean inputs to make progress
• A collaborative, low-ego working style — you'll pair closely with a lead engineer and a small team
• A belief in our mission: connecting millions of Americans to mental health services that actually work for them

Responsibilities

• Build and maintain LLM-enabled workflows for acquiring, structuring, and enriching mental health services data from diverse sources
• Design and implement evaluation frameworks (evals) to measure the accuracy, completeness, and reliability of LLM outputs in production
• Partner with Product to define success criteria for new data workflows before building them
• Work closely with the Lead Engineer to divide and conquer across the services data domain — you expand coverage while they own core architecture
• Ship full-stack features end-to-end: backend data processing, API surfaces, and frontend tools for internal and external use
• Monitor and improve data quality through automated checks, dashboards, and feedback loops
• Use AI tools (e.g. Claude Code) as a default part of your development workflow
• Contribute to engineering standards through code reviews, documentation, and thoughtful technical discussion

Benefits

• Competitive compensation
• Competitive medical, dental, and vision benefits
• Paid holidays and generous PTO
• Life insurance
• Short-term and long-term disability
• Spring Health mental healthcare
• Commuter benefits
• Perks at Work
• Experience joining a dynamic start-up environment that is re-writing the playbook for social change in the mental health tech space
• Benefits of joining a close-knit, highly-motivated team with mentorship opportunities from a world-class network of founding leaders, Advisors, and Board members
• Learning & Development opportunities, including free MasterClass subscriptions
• Opportunity to attend inspiring experiences and events with thought leaders, business executives, and iconic speakers across a range of industries
• And more (just ask!)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed