Product Services Manager

ChubbPhiladelphia, PA
Onsite

About The Position

Join Chubb as a Product Services Manager and bring your Commercial Lines expertise to the forefront! If you have a passion for navigating the complexities of commercial insurance products and thrive in a dynamic environment, this is the perfect opportunity for you. The ideal candidate will sit in our Philadelphia, PA office. Other Chubb locations may be considered. The Legal & Compliance (L&C) is committed to providing best-in-class legal and compliance services to our business partners. The L&C emphasizes teamwork, expertise, and a “can-do” attitude. Operating as a best-in-class organization requires a commitment to constant improvement and an on-going commitment to adding value – every day, by every team member. The group takes pride in delivering consistent customer satisfaction, advancing self-development among team members, participating in company and team initiatives – all with a focus on superior execution.

Requirements

  • Bachelor’s degree or equivalent industry experience in product management and regulatory issues.
  • Minimum 3 – 5 years of experience in Commercial or Commercial Lines products in underwriting, product management or regulatory compliance.
  • General knowledge of Commercial Lines insurance products, policy language and coverages.
  • Strong organizational and project management skills.
  • Ability to work independently and as part of a team.
  • Computer proficient in using Word, Excel, Adobe Pro.
  • Excellent written and oral communication skills.
  • Demonstrates strong attention to detail and commitment to project ownership, accuracy, and completion on a timely basis.
  • Ability to manage multiple projects, different demands and competing customers simultaneously in a face paced environment.

Nice To Haves

  • Experience in documenting business requirements a plus.
  • Knowledge of SERFF a plus.

Responsibilities

  • Work with business units in the development and filing of new Commercial Lines products, amendments, coverages, rating plans, and programs that conform to applicable laws while meeting business objectives.
  • Manage and maintain assigned Commercial Lines Products including forms, rules, and rating plans so they are in compliance with regulatory requirements.
  • Manage/implement approved rate/rule/form changes in the appropriate policy issuance system(s).
  • Develop and direct Commercial Lines p filings to ensure expedited filing approvals.
  • Provide input/drive resolution to filing objections with Business Unit and Actuarial input.
  • Perform regulatory review of products and draft state amendatory language.
  • Analyze regulatory and legislative changes and propose action as needed.
  • Develop and circulate advisory bulletins as appropriate.
  • Provide technical advice, counsel, and assistance in the development and utilization of the policy issuance system(s) utilized by Commercial Lines.
  • Participate in and support regulatory compliance activities including audits of business units and Market Conduct Examinations.
  • Research and develop reference tools on important product issues for posting to the internal Chubb intranet as guides for the Business Unit.
  • Provide detailed and accurate product requirements (forms, rules) to IT/third party vendor for system implementation.
  • Prepare and submit filings for entry into SERFF; track and respond to product objections.
  • Monitor Reference Organization (ISO) changes and communicate as appropriate to ensure compliance.
  • Manage special projects, as assigned.
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