Product Services Analyst

Chubb•Philadelphia, PA

7d•Hybrid

About The Position

Join Chubb as a Product Services Analyst and help shape the products, forms, and solutions that support our business and customers. If you enjoy solving complex problems, partnering across teams, and making a meaningful impact in a dynamic regulatory environment, this could be the perfect opportunity for you. The ideal candidate will sit in our Philadelphia, PA office. Other Chubb locations may be considered. The Legal & Compliance (L&C) is committed to providing best-in-class legal and compliance services to our business partners. The L&C emphasizes teamwork, expertise, and a “can-do” attitude. Operating as a best-in-class organization requires a commitment to constant improvement and an on-going commitment to adding value – every day, by every team member. The group takes pride in delivering consistent customer satisfaction, advancing self-development among team members, participating in company and team initiatives – all with a focus on superior execution.

Requirements

Associate’s/Bachelor’s degree or equivalent industry experience
Strong analytical, organizational and project management skills
Ability to work independently and as part of a team
Proficient in Microsoft Word and Excel
Excellent written and oral communications skills
Demonstrates strong attention to detail
Commitment to project ownership, accuracy and completion on a timely basis
General knowledge of Commercial Lines insurance products, policy language and coverages
Strong organizational and project management skills
Computer proficient in using Word, Excel, Adobe Pro
Ability to manage multiple projects, prioritize competing priorities and address business customer requests in a fast paced environment
Strong desire to be responsive to customer needs
Self-motivated with a strong work ethic
Energetic, enthusiastic and maintains a positive attitude
Adaptive to changing environments

Nice To Haves

Experience in Property & Casualty products, product management or regulatory compliance a plus
Commercial or Financial Lines knowledge/experience a plus but will train
Experience in documenting business requirements a plus
Knowledge of SERFF a plus

Responsibilities

Work with the Product Services Managers and Business units to assist in maintaining forms, rules, and rating plans in compliance with regulatory requirements and meeting the business needs.
Complete product analysis and assist with providing detailed business requirements for rating and policy issuance systems.
Partner with Business Units and IT to ensure accurate and timely implementation of business requirements.
Support Commercial Lines Drafting Portal Requests by performing triage, analysis, and research on individual requests to ensure accurate data; and implement forms in the appropriate policy administration system.
Assist with developing and coordinating rating methodology, business rules, and rate/rule/form explanatory memoranda that adequately support the business intent of the filing and secure all necessary internal approvals.
Prepare and submit filings for entry into SERFF; track and respond to product objections.
Provide 2nd Level Support with the appropriate sense of urgency for Chubb Commercial Lines Insurance and field staff to resolve issues reported to the helpdesk and respond to inquiries concerning the support of products and filings.
Research and analyze industry and competitor data as requested by the Business Units.
Participate in and support regulatory compliance activities including audits of business units, Market Conduct Examinations.
Analyze regulatory and legislative changes and propose action as needed.
Develop and circulate advisory bulletins as appropriate.
Monitor Reference Organization (ISO) changes and communicate as appropriate to ensure compliance.