Product Engineer

OpenGov•Boston, MA
•$110,000 - $125,000•Hybrid

About The Position

OpenGov is seeking a Product Engineer II to take on increasing ownership of a product area with cross-functional exposure. This role is for developing practitioners who can contribute to discovery, roadmap input, and delivery with general direction from a lead, while growing their ability to operate independently. AI-native tooling accelerates execution — your job is to direct it toward the right outcomes for customers. AI-native tooling handles a significant portion of what product managers and UX designers have historically spent their time on. That time is yours to redirect toward higher-leverage work. Specifically: Spec writing: AI drafts the first spec from your intent statement. You review, sharpen, and own what gets built. UX design: AI generates mockups from the design system based on your flow definitions. Experience Architects maintain the system itself. You make the product decisions within it. Research synthesis: AI clusters and themes interview notes, call transcripts, and support data. You interpret what it means for the roadmap and make the call. Release content: AI generates release notes, in-app announcements, and enablement materials from your shipped features. Code review: Automated review catches style, security, and regression issues. You stay accountable for quality outcomes — not the review queue. Test coverage: AI generates test cases from the acceptance criteria you write. Your job is to write criteria that are precise enough to verify. Competitive intelligence: AI monitors competitor moves and surfaces market signals. You form the point of view and decide what it means for your roadmap. What AI does not do: understand your customers, make the call on what matters, own the outcome, or build the cross-functional trust that makes things ship. That is the job.

Requirements

  • 2–4 years of experience in product management, software engineering, or a closely adjacent technical role.
  • Ability to contribute to and navigate cross-functional engineering projects, with awareness of how your work connects to system architecture and broader team goals.
  • Experience conducting customer or stakeholder interviews, or translating technical requirements and user research into actionable engineering specs.
  • Solid written and verbal communication; can explain technical tradeoffs clearly, provide project updates, and incorporate feedback at key milestones.
  • Adapts to changing priorities and demonstrates a track record of shipping reliably.
  • Developing comfort with AI-assisted development workflows (e.g., AI-assisted coding, code review, or testing tools); willingness to become proficient is required.

Nice To Haves

  • Familiarity with design systems, component-based architecture, or API/data modeling is a plus.
  • Experience with modern SaaS architecture (APIs, cloud infrastructure, CI/CD) preferred.

Responsibilities

  • Define and communicate the product vision for your area — grounded in customer research, competitive context, and business goals; not inherited from committee.
  • Conduct and synthesize customer discovery: translate what you hear into clear, defensible decisions about what to build and what to cut.
  • Own the product roadmap: prioritize ruthlessly, explain your reasoning publicly, and revise it when new facts warrant it.
  • Define user experience flows and interaction patterns within the design system; escalate to Experience Architects when genuinely new system-level patterns are required.
  • Write clear intent documents that AI tooling can execute against; review and own AI-generated specs for accuracy, completeness, and correctness.
  • Partner with engineering to unblock builds, resolve ambiguity in real time, and make decisions during the development cycle without becoming a bottleneck.
  • Track adoption, usage, and business outcome metrics; use them to drive the next iteration, not just to report status.
  • Represent your product in customer conversations, QBRs, and cross-functional reviews — the full commercial picture, not just the feature set.
  • Identify gaps in AI harnesses and design system coverage; surface them as platform investment requests with clear business justification.

Benefits

  • Comprehensive healthcare options for individuals and families
  • Flexible vacation policy and paid company holidays
  • 401(k) with company match
  • Paid parental leave, wellness stipends, and HSA contributions
  • Professional development and growth opportunities
  • A collaborative office environment with weekly catered lunches.
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