Product Engineer - Gas Delivery

Lam Research•Fremont, CA

2d•Hybrid

About The Position

In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry. At Lam, as a Product Engineer, you thrive in high-stakes, dynamic environment, driving product development at the forefront of the semiconductor equipment industry. Collaborating closely with customers and internal teams, you will provide real-time problem-solving to customer challenges and to enhance our products. Your passion for engaging with customers and innovative engineering drives progress in our industry, tackling the once unsolvable.

Requirements

Master’s degree in Chemical or Mechanical Engineering, Chemistry, Materials Science, or a related field, plus a minimum of 3 years of experience in product engineering.
1 year of experience in 3 of the following: electro-mechanical system design and manufacturing; systems engineering and integration; statistical methods for modeling multivariate data sets; statistical process control; vacuum systems; or semiconductors.
1 year of experience in fluid mechanics and gas delivery.
1 year of experience reading and working from electrical and mechanical schematics and diagrams, and interpreting operation manuals.
1 year of experience in statistical process control and basic statistical analysis used in production settings.
1 year of experience in working with suppliers to source, procure, and perform failure analysis.
1 year of experience in 1 of the following software/programs: CAD; OrCAD; LabView; Matlab; JMP; OpenMP; Fortran; C; C#; Python; CCM+; Fluent; Comsol; Origin; or Maxwell.
Strong problem solving and decision-making skills and demonstrate expertise in a formal problem-solving methodology.
Strong Presentation Skills - demonstrate presentation skills, influence and effectiveness on complex content, in front of peers. Agility to respond to questions and respond well under pressure.

Nice To Haves

Prior product design and technical engineer experience is beneficial.
Experience designing, specifying, building, operating, and maintaining semiconductor, automotive, aerospace, or related hardware, tools, and equipment.
Experience coordinating and communicating with cross-functional teams.

Responsibilities

Provides technical support to customers, field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging Etch Gas Delivery hardware.
Provide quality remote and on-site escalation support and escalation management.
Reports design, reliability and maintenance problems or software bugs to design engineering/software engineering.
Provide software requirements for new features or operation of gas delivery hardware.
Work with suppliers to develop and qualify new components.
Performs testing and analyzes data for new and existing gas delivery hardware.
Creates and updates documentation for field service engineers and customers.
May be involved in customer installation and training.
Provides support to customers/users where the product is highly technical or sophisticated in nature.