Product Distribution Senior Group Manager, Director

Citi • New York, NY

1d • Onsite

About The Position

The Products Distribution Senior Group Manager is a critical role involving strategic partnership with the Investment Solutions, Lending, and CIO teams to curate, deliver, and continuously enhance a comprehensive suite of products and solutions. The primary objective is to empower Senior Wealth Advisors to effectively serve the financial needs of Citigold | Citigold Private Client (CG/CPC) base. This leader will be a staunch advocate for business interests, ensuring that all product offerings and the underlying platform are optimally aligned with CG/CPC client needs and drive profitable growth. The successful candidate will leverage deep industry understanding, lead multiple teams, and significantly contribute to the strategic direction of our investment product distribution efforts. The Product Distribution Senior Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department to provide a full range of sales support activities in coordination with the Wealth Sales team. The overall objective of this role is to drive the seamless delivery of support services to salespeople and client segments.

Requirements

• 15+ years of relevant experience driving strategy and execution of investment products, client segments, channel distribution, and customer experience within the Wealth Management or Financial Services space, with a focus on High-Net-Worth clients.
• 8 -10+ years of managerial experience with a demonstrated ability to lead and develop multiple high-performing teams.
• Accomplished change leader capable of executing flawlessly in ambiguous and changing environments.
• Strategic, analytical, and systemic thinker who consistently pushes the status quo and constructively challenges the team to drive change, continuous improvement, and innovation.
• Must possess vision and passion for the transformation of the consumer banking business.
• Demonstrated ability to work collaboratively across multiple stakeholders and organizations, actively listening and engaging in constructive dialogue to push self and colleagues to higher levels of performance.
• Treating people with respect and assume intentions are based on common purpose and shared goals.
• Demonstrated ability to manage and drive large-scale, complex business initiatives from concept to execution.
• In-depth knowledge of various investment vehicles, including Capital Markets instruments, UITs, Traditional Asset Classes (e.g., equities, fixed income), and Alternative Asset Classes.
• Strong understanding of risk assessment and mitigation within a highly regulated financial environment.
• Required current US FINRA Registration: SIE, SIE; Series 7; Series 63 + Series 65 (or Series 66); Series 9 + Series 10 (or Series 24, Series 4, and Series 53).
• Must meet ALL US FINRA Registration requirements within 150 days of starting in the role.
• Experience in retail banking or wealth management
• Extensive knowledge of banking and financial services industry
• Extensive knowledge of sales and service process
• Demonstrated influencing and people management skills
• Proactive leadership and motivational skills
• Bachelor’s degree/University degree or equivalent experience preferably in Finance, Economics, Business Administration, or related field.
• Master’s degree preferred

Responsibilities

• Provide strategic direction and execute functional strategy within the investment and lending product distribution domain.
• Determine the approach to implementing this strategy, ensuring alignment with overall business objectives.
• Influence the product profit and loss (P&L) for lending and investment products, collaborating with team responsible for their creation, growth, delivery, offering, and pricing strategies.
• Provide full management responsibility for multiple teams, including talent identification, performance evaluation, compensation, hiring, disciplinary actions, and budget approval.
• Foster an innovative, high-performance culture within the team.
• Maintain an in-depth understanding of the investment product industry, direct competitors’ offerings, and market trends to identify new growth streams and stay ahead of the competition.
• Partner closely with Digital teams on all digital capability acceleration efforts and projects to introduce new, best-in-class digital features and capabilities for investment product distribution and ensure alignment with field experience.
• Establish robust governance for all initiatives, ensuring continuous communication with partner business organizations, compliance, and legal departments.
• Appropriately assess and mitigate risk, safeguarding the firm’s reputation and adhering to all applicable laws, policies, and ethical standards.
• Recommend and influence investment product distribution strategy at senior management levels across the organization.
• Partner closely with the Investment Solutions team to facilitate the efficient and effective delivery of investment products and solutions, including Capital Markets, Unit Investment Trusts (UITs), Traditional, and Alternative Asset classes.
• Ensure that investment products and the advisory platform are specifically tailored and optimized to meet the unique preferences and needs of the CG/CPC client base.
• Drive enhanced distribution by working closely with Investment Specialists, Portfolio Consultants, and third-party Asset Manager Wholesalers.
• Actively participate in the weekly meetings to gather Advisor Feedback for integration.
• Gather, synthesize, and relay critical feedback from Senior Wealth Advisors regarding CIO views that would enhance their client conversations.
• Play a critical role in ensuring the timely and impactful delivery of asset manager and Citi Wealth investment ideas and content to Senior Wealth Advisors, recognizing its importance for robust client engagement and meaningful client conversation.
• Accountable for business economics, outcomes, and the rollout of digital acceleration efforts, including the development and tracking of Key Performance Indicators (KPIs) to measure business impact and P&L management against targets.
• Balance strategic thinking with process-oriented execution, maintaining a high attention to detail and quality in both internal teamwork and external products delivered to the market.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Director