Product Director - Retail and Enterprise Solutions

Cotiviti•Remote,

1d•$165,000 - $185,000•Remote

About The Position

The Product Director drives and owns product management functions and product commercialization to Cotiviti’s partners, working with internal marketing, sales, and operations groups. The role leads commercial presentation materials for existing retail solutions and works with the product team to deliver innovation and revenue growth across Cotiviti’s retail payment accuracy portfolio, including direct ownership of one or more retail products. Reporting to the SVP of Retail, the Product Director is accountable for new product features and functions, packaging, and market launches for new and existing retail payment accuracy solution areas. The role calls for leadership, product and market expertise in retail payment accuracy, customer focus, executive presentation skills, emotional intelligence, financial acumen, and creativity. It provides strategic product direction, builds roadmaps and business cases, represents the voice of the customer, supports development and launch activities, and promotes effective product management practices across teams.

Requirements

Bachelor’s degree in Business or Finance, or an equivalent combination of experience and education.
At least 12 years of product management experience conceiving, socializing, creating, and delivering products or solutions; equivalent experience with software and product development lifecycles will be considered.
At least 5 years of experience in Procure-to-Pay or payment accuracy solutions in the retail industry or an equivalent industry.
Ability to provide and coordinate subject matter expertise to establish product direction and roadmaps internally and with clients.
Ability to work in a matrix organization to set and drive a strategic vision.
Ability to influence other departments to ensure deliverables are accomplished.
Self-motivated and passionate about creating application and workflow solutions for diverse and challenging problems.
Excellent written and verbal communication skills, including communicating with people from varied backgrounds and areas of expertise.
Experience managing projects with attention to budget and timeline constraints and a results orientation.
Team-oriented, with strong communication, motivational, and mentoring skills.
Strong presentation and internal and external customer engagement skills.
Strategic thinking, ability to identify novel product opportunities, and problem-solving and implementation skills to operationalize them.
Strong project management, interpersonal, communication, negotiation, and problem-solving skills.
Ability to exchange information with others and to think critically and solve problems.
Ability to perform duties with or without reasonable accommodation.
Ability to provide high-speed internet access/connectivity, an office setup and maintenance, and a dedicated, secure work area.
Ability to travel at least 10% of the time.

Responsibilities

Provide subject matter expertise and input into Cotiviti’s strategic plan for auditing solutions, and collaborate with leadership to develop and track financial and non-financial success measures.
Represent the Voice of the Customer in product management and align product strategy with corporate goals, market insights, customer satisfaction, and competitive positioning.
Develop and maintain product roadmaps that outline vision, direction, priorities, and progress.
Drive product management direction across the portfolio of prevention and recovery audit solutions and prioritize product and service investments.
Make strategic product recommendations, including whether to build, buy, partner, or acquire.
Research products, understand solution profiles and market requirements, assess competitors and gaps in offerings, and collaborate on business cases and ROI models for new solutions and features.
Develop market and business requirements for baseline products, maintain user personas and scenarios, and manage a groomed backlog and detailed requirements.
Provide solution guidance and support to Engineering, Operations, Technical Writing, IT/Release, Training, and other departments, as well as sales when appropriate.
Prioritize products based on business cases and market and customer needs, using direct client interaction and feedback; work with engineering teams to ensure those needs are understood.
Conduct market interviews, attend customer calls, and support the Product Advisory Board to gather market-driven problems and solutions.
Attend required engineering meetings, including sprint planning, grooming, and sprint reviews, to ensure customer needs are understood and user stories meet requirements.
Champion product management practices and ensure teams have the tools, processes, and skills to develop roadmaps aligned with strategic and operational plans.
Work with technology, operations, and senior leadership to ensure high-quality releases and demonstrate progress against quality goals with clear metrics.
Contribute product input to communications, release notes, documentation, training, and implementation collateral; guide and support New Products, Account Management, and Client Services.
Promote collaboration among engineering, client management, operations, marketing, and other teams in product development and future direction.
Complete responsibilities outlined in performance reviews or goal setting, and complete special projects and other assigned duties.

Benefits

Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
401(k) savings plan
Paid family leave
9 paid holidays per year
17–27 days of Paid Time Off (PTO) per year, depending on level and length of service
Eligibility for a discretionary bonus