Product Development Manager (P&C Auto)

USAA•San Antonio, TX

2d•Hybrid

About The Position

USAA is seeking a dedicated Product Development Manager to support the Property and Casualty (P&C) Business Development area. This is a non-people leading role that will work closely with this team to monitor product performance and data insights. This role supports the development of new products into target strategic markets. It provides support for product line initiatives related to product development, compliance, operational and process improvements, claims management, vendor management, product documentation, fulfillment, and/or system releases. The company offers a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

Requirements

Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years relevant experience in Actuary, Underwriting, Marketing, Operations, Financial Services or relevant military experience.
Experience conducting research, compiling and analyzing data, and identifying trends that have supported product decisions.
Demonstrated experience in developing, deploying and supporting product and/or integrated suite of products.
Knowledge and understanding of Product Development Life Cycle (PDLC).
US military experience through military service or a military spouse/domestic partner.

Nice To Haves

Strong P&C Business Acumen, preferably in Auto (product management, pricing, underwriting, product intelligence etc.).
Demonstrated experience with data analytics and ability to deliver insights.
Critical thinking skills to evaluate information, identify data gaps, and ensure the validity of insights.
Experience with the entire P&C product lifecycle, including pricing, underwriting, claims, or product design.
Experience translating business requirements to technical and analytical teams.
Experience supporting product briefings and executive leadership presentations.
US military experience through military service or a military spouse/domestic partner.

Responsibilities

Participates in the development of digital first products supporting the needs and risks of USAA Members.
Supports efforts to develop and launch new innovative product offerings as well as auxiliary/enhanced features/services for existing products.
Advises others in the launch of new products and in the evaluation and decision to buy/build or partner.
Generates creative product and coverage solutions for member needs to ensure a dynamic product development pipeline exists.
Responsible for maintaining knowledge of business and underwriting performance for products in scope (e.g. trends, results, etc.).
Analyzes internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.
Conducts analysis of key data to support on-going monitoring, maintenance and underwriting of existing 'new in market' products based on product performance, member needs and competitive changes in the market including but not limited to product rules, rates, and forms.
Develops and communicates the new product value proposition for product enhancements/features.
Guides Member Contact teams on how to effectively use sales guides and provides education on new products and services, including new offerings and enhancements to existing features.
Analyzes and evaluates new product performance metrics to recommend offering change, if necessary, prior to full launch.
Coordinates with relevant control partners (to include Leal, Compliance, and Risk Management) to ensure product offerings are designed and implemented in compliance with all applicable laws and regulations.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.