Product Designer, BMA

Playlist

18h

About The Position

We're looking for a Senior Product Designer to modernize and elevate our consumer web booking experiences. This is a high-impact, strategic role for someone who thrives in complex systems and brings deep expertise in building elegant, scalable, and customer-centric solutions. As a design leader, you’ll define product direction, shape long-term vision, and drive execution across a critical surface used by millions of customers. You bring a strong product sense, systems thinking, and a high craft bar—knowing when to go deep to refine an interaction and when to zoom out to guide a larger platform strategy. You’ll lead design across multiple product areas, collaborate with cross-functional leaders, and influence how wellness seekers discover and book services that support their well-being.

Requirements

• You have 5+ years of product design experience, with a strong track record of leading consumer-facing mobile (iOS and Android) experiences — booking, scheduling, or e-commerce/checkout experience strongly preferred.
• You hold a high mobile craft bar, evidenced by polished apps you've shipped to the App Store and Play Store, with care for interaction detail, performance, and real-world edge cases (offline states, mid-checkout failures, slow networks).
• You bring deep user empathy and product intuition, grounded in both qualitative and quantitative insights.
• You balance strategic vision with executional craft, moving from systems thinking to interface details with fluency.
• You have experience designing for scale or multi-brand/white-label systems, and have led cross-functional initiatives while navigating ambiguity across multiple product surfaces.
• You are a strong design partner who elevates the work of those around you through feedback, coaching, and systems leadership.
• You consistently translate complex business goals into intuitive, human-centered experiences that drive measurable outcomes.
• You are passionate about empowering people to live healthier lives through thoughtfully designed digital products.

Responsibilities

• Lead the end-to-end design of our branded mobile app across iOS and Android, setting a modern, cohesive vision across appointment, class, and checkout flows.
• Drive strategic product thinking by identifying experience gaps and uncovering new opportunities to increase conversion and consumer delight.
• Influence product strategy by co-creating success metrics, aligning user needs with business goals, and shaping the roadmap in partnership with product, engineering, and marketing.
• Bring native platform fluency designing with the grain of iOS and Android conventions while maintaining one coherent cross-platform product vision.
• Design for white-label scale by create theming systems, design tokens, and config-driven patterns so a single, high-quality experience flexes across thousands of business brands without losing craft or coherence.
• Create thoughtful, scalable design frameworks that improve usability and performance across the booking funnel.
• Communicate ideas clearly and persuasively through high-fidelity prototypes, storytelling, and stakeholder engagement.
• Establish design excellence through critique, iteration, and upholding a high standard for visual and interaction design across the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed