Product Designer

State Farm•Dunwoody, GA

3d•Hybrid

About The Position

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most. Location: Bloomington, IL; Dunwoody, GA; Richardson, TX; Tempe, AZ, Los Altos, CA Hybrid Work arrangement: A "Hybrid" position means selected candidates will be assigned to a facility and will spend some time working both in office and from their home. SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Requirements

Three or more years of applicable experience in Product Design, User Experience Design, Interaction Design, Digital Graphic Design, Visual Design, or a related discipline
Demonstrated experience applying the user experience and human centered design process to translate customer needs, research, and product direction into usable and testable experiences
Experience creating and presenting user flows, journey maps, wireframes, prototypes, detailed interaction designs, and high-fidelity design assets across web, mobile, or other digital form factors
Intermediate to advanced proficiency in Figma, including components, variables, libraries, responsive layouts, and interactive prototyping, along with proficiency in FigJam and presentation tools
Experience applying established design systems, interaction patterns, brand standards, accessibility requirements, content principles, and experience architecture to product design work
Experience using qualitative research, usability findings, customer feedback, analytics, and product data to identify experience problems, support design decisions, and prioritize improvements
Strong communication, collaboration, and visual storytelling skills, with the ability to explain design decisions, incorporate feedback, work across disciplines, and independently manage multiple assignments of varying complexity
A portfolio demonstrating individual contribution, problem solving, interaction design, prototyping, research informed iteration, collaboration with Product and Technology, and connection to customer or business outcomes

Nice To Haves

Experience working in innovation, incubation, emerging technology, new product development, or enterprise experimentation
Practical experience using artificial intelligence to support concept exploration, research synthesis, prototyping, design iteration, documentation, or workflow improvement
Experience designing, prototyping, or evaluating artificial intelligence enabled products, agents, conversational experiences, or agentic workflows, including user controls, feedback, error recovery, transparency, evaluation criteria, and human oversight
Familiarity with Visual Studio Code, OpenAI Codex, Claude Code, or comparable development and agentic coding tools for functional prototyping, workflow automation, and collaboration with technical teams
Experience supporting no code and coded proof of concept activities, with working knowledge of HTML, CSS, JSON, design tokens, component libraries, or related front end technologies
Experience designing across multiple platforms or form factors and contributing to established design systems, reusable components, or emerging interaction patterns
Experience operating within a large and complex enterprise, with State Farm Product Design or Experience Design experience preferred

Responsibilities

Collaborate with the Experience Lead, Product Experience Designer, Product, Technology, Enterprise Research, Content Design, architecture, and business partners to understand customer and employee pain points, clarify requirements, evaluate constraints, and co create solutions
Translate research findings, experience strategies, hypotheses, and priority use cases into process flows, user flows, conceptual diagrams, journey maps, wireframes, low to high fidelity prototypes, detailed interaction designs, and development ready assets
Apply human centered design through iterative cycles of design and research, supporting empathy studies, concept testing, and usability testing while using customer feedback, analytics, and experiment results to refine the experience
Apply State Farm experience architecture, design systems, brand standards, content principles, accessibility requirements, style guides, and pattern libraries to create consistent experiences, while supporting exception requests or new patterns when appropriate
Partner with Technology and architecture throughout feasibility assessment, acceptance, development, and delivery by communicating design intent, providing clear specifications, resolving implementation questions, and validating the quality of the delivered experience
Present design decisions and recommendations through clear visual, written, and verbal storytelling, enabling stakeholders to understand the design process, provide informed feedback, and align around the proposed experience
Work independently under general direction on complex assignments involving experience architecture and detailed design, while serving as a resource to other designers and contributing to continuous improvement of Experience Design methods, tools, and practices

Benefits

Compensation is based on our standard 38:45-hour work week
Potential starting salary range: $105,000 - $155,000
Starting salary will be based on skills, background, and experience
High end of the range limited to applicants with significant relevant experience and living in high cost of labor location like CA/NY/NJ/Etc.
Potential yearly incentive pay up to 10% of base salary
Annual raise and bonus
Robust health and wellbeing programs
State Farm pays most of your healthcare premium
Multiple healthcare plan options, including a high deductible plan
All medical plans provide 100% coverage for in-network preventative care
Access to vision, dental, telemedicine, 24/7 mental health professionals
Educational benefits like industry leading training programs
Top-notch tuition assistance programs
Employee resource groups
Mentoring
Fertility/IVF/adoption assistance
College coaching
National discount programs
Interactive monthly financial workshops
Free financial coaching
Ability to start a savings account or consider financing through our State Farm Federal Credit Union
Generous time off policies
Opportunity to initially earn up to 20 days annually plus parental leave
Paid holidays
Celebration day
Life leave (40 hours/year)
Bereavement leave
Community service/education support days
Matching Gift Program
Good Neighbor Grant Program
Employee Assistance Fund
Plan for retirement using free financial advisors
401(k) plan with company contributions of up to 7% of your salary