Product Designer

Upstart

10h•Remote

About The Position

Upstart is a leading AI lending marketplace that partners with banks and credit unions to expand access to affordable credit through technology. The company is digital-first, offering flexibility for employees to work remotely while fostering in-person connection through team onsites. Upstart is looking for individuals energized by tackling meaningful problems, innovating with purpose, and motivated by work that truly matters. The Product Experience team at Upstart comprises product design, research, and content strategy, focused on shaping the future of lending with high-craft execution, deep customer insight, and measurable business impact. The Unsecured Lending team specifically focuses on borrower-facing experiences for personal loans and revolving credit products, owning core moments in the borrower journey such as rate selection, origination, and repayment, with an emphasis on clarity and trust. As a Product Designer on this team, you will support feature-level design work, collaborating closely with product managers and engineers to deliver high-quality, production-ready designs that impact millions of borrower interactions.

Requirements

Bachelor’s degree in Design, Human-Computer Interaction, or a related field (or equivalent practical experience) + 3 years of product design experience
3+ years of experience designing end-to-end digital product experiences from concept through delivery
Proficiency with Figma for wireframing, prototyping, and visual design
Experience delivering production-ready designs and collaborating with engineering teams through implementation
Experience designing user flows for web or mobile applications, including multi-step workflows

Nice To Haves

Experience designing complex, multi-step user flows such as applications, forms, or comparison tools
Knowledge of fintech, lending, or other regulated consumer product environments
Familiarity with working within or contributing to a design system
Experience working in a cross-functional product development model with product management and engineering
Ability to incorporate user feedback and data insights into iterative design improvements

Responsibilities

Design end-to-end user experiences across borrower-facing flows
Translate product requirements into wireframes, interactive prototypes,, and high-fidelity visual designs
Collaborate with product managers and engineers to align on scope, constraints, and implementation details
Deliver production-ready designs and ensure design intent is preserved through development handoff
Incorporate user feedback, data insights, and stakeholder input to iterate on designs
Partner with adjacent teams (e.g., Growth) to ensure seamless experiences across the borrower journey

Benefits

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
Health Savings Account contributions from Upstart for eligible plans
Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
Paid time off, sick and safe time, and company holidays
Paid family and parental leave to support caregiving and major life moments
Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).