EverPro - Product Designer (Remote, CAN)
About The Position
We’re looking for a Product Designer to help drive activation, retention, expansion and lead the design for our upcoming multi-tenant SaaS experiences in Joist. This is not a purely visual role. It’s about shaping flows, reducing friction, and making sure every screen earns its place. Designing for Joist would mean balancing the daily workflows of end-users, managing intricate permissions and role-based access controls, and ensuring our design system scales across multiple distinct user environments. This role is hands-on, data-informed, and impact-driven. You’ll partner closely with Product, Engineering, Marketing, and Data to design experiences that help users see value fast and keep coming back.
Requirements
- 3–5 years of experience designing digital products (mobile and/or web SaaS preferred)
- Experience designing onboarding, activation, or monetization flows
- Strong understanding of product-led growth principles
- Comfortable working with analytics and data to inform design decisions
- Experience collaborating closely with PMs and Engineers in an agile environment
- Ability to move from low-fidelity concepts to high-fidelity production-ready designs
- A portfolio that demonstrates strong UX thinking, clean UI, and measurable impact
- Proficiency in Figma and working within a design system
- Must be eligible to work without sponsorship
Nice To Haves
- Experience designing for small businesses or service professionals
- Experience with subscription products, payments, or pricing experiments
- A portfolio that specifically demonstrates your ability to solve problems in multi-user environments (e.g., designing complex permission structures, cross-tenant workflows).
- Familiarity with tools like UsterTesting.com, Figma, Claude Code, Cursor
Responsibilities
- Create intuitive user experiences that gracefully handle complex state management, data isolation, cross-account navigation, and hierarchical user structures.
- Design distinct, tailored workflows for different user types while maintaining a cohesive core product experience.
- Improve activation moments, paywalls, feature education, and upgrade paths
- Reduce friction across key flows like invoice creation, payment setup, and recurring billing
- Collaborate with Marketing on in-app messaging, experiments, and lifecycle touchpoints
- Treat every interaction as an opportunity to increase clarity, confidence, and conversion
- Work closely with PMs and Data to design and ship experiences and experiments.
- Translate hypotheses into testable product experiences
- Use analytics, session recordings, and user research to inform design decisions
- Iterate quickly based on results without sacrificing craft
- Balance short-term experiments with long-term product quality
- Help articulate clear problem statements before jumping into solutions
- Conduct lightweight research, usability tests, and prototype validation
- Synthesize qualitative and quantitative insights into actionable design directions
- Simplify complex workflows into intuitive, scalable patterns
- Partner deeply with Engineering to ensure designs are realistic and scalable
- Work within and contribute to our shared design system
- Present design work clearly and confidently, incorporating feedback without losing clarity of vision
- Maintain a high bar for usability, consistency, and polish
Benefits
- Flexibility to work where/how you want in your country of employment – in-office, remote, or hybrid
- Robust wellness benefits, including an annual wellness stipend
- Flexible and generous (FTO) time-off
- a paid volunteer day of your choosing
- plus 2 floating holidays to celebrate anything of significance to you
- Employee Stock Purchase Program
- Registered Retirement Savings Plan (RRSP) with 4% company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
