Product Designer - Carbonhouse

AXS•Charlotte, NC

8d•$75,000 - $90,000•Hybrid

About The Position

AXS is seeking a Product Designer to join their Carbonhouse team in Charlotte, NC. Carbonhouse specializes in building the digital infrastructure for live entertainment, including websites and products for arenas, stadiums, and theaters. This role is central to Carbonhouse's shift towards becoming a product and platform company. The position involves a dual focus: leading client website designs from concept to launch, and maintaining a product-oriented approach by identifying and pressure-testing reusable patterns for the core platform. The ideal candidate will prioritize making each client's site excellent while also ensuring the work benefits future clients. This role requires a strong partnership with developers to ship designs and a commitment to feeding learnings back into the product.

Requirements

4-6 years of web/product design experience, with a portfolio that shows systems thinking and brand applied with intention - not just pretty screens.
Client-facing confidence. You present your own work to clients, defend design decisions, read the room, and turn feedback into better outcomes without losing the craft.
Expert Figma: components, variants, Variables, design tokens, library management, table stakes.
AI-native workflow. You already design with AI: prompting, iterating, evaluating output, building small automations. You have opinions about when the model is right and when it's wrong, and the taste to tell the difference.
Fluency turning design into near-production prototypes using AI-assisted tools - enough to validate your own work before it reaches
Comfortable reading and evaluating code and understanding front-end constraints. You don't write production code, but code doesn't scare you and you can hold a real conversation with a developer about feasibility.
Deep command of responsive design, accessibility (WCAG AA+), and performance-conscious design.
Systems: You design for the client in front of you and for reuse across our sites and products.
Data-informed judgement: You can interpret analytics and turn them into decisions.
Ownership: You make confident calls on your own projects and flag the exceptions.

Nice To Haves

Building custom integrations or automations that streamline the design-to-development pipeline
Familiarity with CMS / Saas / platform constraints and designing within them
Experience designing productized systems or component libraries meant to be sold and reused
Working knowledge of HTML/CSS or front-end architecture
Sports, entertainment, or live-event industry experience

Responsibilities

Lead end-to-end client projects: Own the design process from concept to launch on our platform, collaborating closely with the Creative Director to present concepts, interpret client brands with high craft, and drive successful outcomes.
Serve the client and build the product simultaneously: Deliver tailored solutions for the client in front of you while identifying scalable patterns to feed our growing product suite, ensuring each project compounds value rather than ending at launch.
Design in real materials, not just Figma: Utilize AI-assisted tooling to prototype and validate concepts in environments close to a working front-end, ensuring clients see realistic outputs and hand-offs to development are pre-tested.
Partner with development as a peer, not a hand-off: Consult on technical feasibility early, speak the engineering team's language, shape clean work, and reduce development churn by answering complex structural questions before build starts.
Direct AI as a core part of your workflow: Architect prompts, build small automations, evaluate machine output, and use AI to accelerate velocity without sacrificing design craft. You establish what "good" looks like when tools generate initial drafts.
Contribute to shared design systems: Help build and maintain the team's components, patterns, and design tokens, ensuring they are continuously informed by real client needs.
Turn data into client and product decisions: Analyze user analytics and usage metrics across active sites, transforming raw numbers into insights that inform both immediate client work and our long-term product roadmap.
Share craft with the wider team: Mentor associate designers to help them grow, provide constructive feedback, model effective AI and developer collaboration, and feed strategic product direction back to the Creative Director based on client insights.

Benefits

medical, dental and vision insurance
paid holidays
vacation and sick time
company paid basic life insurance
voluntary life insurance
parental leave
401k Plan (with a current employer match of 3%)
flexible spending and health savings account options
wellness offerings
Opportunities for learning and leveling up through training and education reimbursement.
A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth.
Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.