Product Designer

ActiveCampaign • Chicago, IL

47d • $112,500 - $137,500

About The Position

We are at a category-defining moment, building the AI-native experience layer for a platform that is fundamentally replacing the way marketing gets done. As a Product Designer on our Platform Team , you won't just be executing clean briefs—you will be architecting the foundation that powers how millions of users experience ActiveCampaign at scale. This is the team where core interaction models are defined and where cross-cutting patterns either hold together or fall apart. We are looking for a designer who is "dangerous" in the best way: someone who goes three layers deeper than asked, builds high-fidelity prototypes when a static frame would have sufficed, and seeks to understand the business rationale behind every pixel. If you are hungry to design with real stakes and want to lead the shift toward AI-first interfaces, this role is your opportunity to move faster, think bigger, and leave a permanent mark on a world-class SaaS ecosystem. On a typical day, you might: Design with AI as a first principle , identifying where automation and intelligent defaults can eliminate friction and creating seamless, AI-native user journeys. Act as the go-to expert for customer needs , engaging directly with stakeholders and users to conduct research, validate ideas, and turn raw insights into high-impact designs. Own the end-to-end design process , from early-stage exploration and whiteboarding to shipping polished, scalable solutions that balance user needs with technical constraints. Anchor your decisions in data , analyzing usage metrics and defining success measures alongside Product Management and Engineering partners to ensure our work moves the needle. Evolve our Design System , identifying new pattern opportunities and ensuring visual and interaction consistency across the entire platform. Leverage modern AI tools (like Cursor, Lovable, or Claude) to accelerate your workflow, from brainstorming concepts to conveying complex implementation details to engineers. Champion a culture of craft , presenting your work confidently in critiques and sharing new methodologies to help elevate the team’s overall design process.

Requirements

• 3+ years of product design experience with a portfolio of multiple shipped products, ideally within a SaaS or B2B startup environment.
• An ownership mindset , with the self-directed ability to identify problems, find solutions, and deliver reliably without needing a defined roadmap.
• Active fluency with AI tools in your current design process; you are already hands-on with tools like Cursor, Lovable, Claude, or Figma AI to push the boundaries of your craft.
• Strong systems-level thinking , demonstrating an ability to contribute to design systems while considering platform-wide consistency and compliance.
• A data-informed approach to design , proactively using product analytics and customer interviews to translate complex data into actionable, measurable outcomes.
• High-fidelity craft and prototyping skills , with a portfolio that showcases exceptional visual and interaction design alongside deep customer-focused thinking.
• Exceptional communication skills , allowing you to articulate design rationale clearly, build consensus across functions, and anticipate feedback from senior leadership.
• Comfort with ambiguity , thriving in a fast-paced, iterative environment where the stakes are high and the pace is rapid.
• A deep understanding of the competitive landscape , using market insights to inform product strategy and ensure ActiveCampaign remains a leader in the space.

Responsibilities

• Design with AI as a first principle , identifying where automation and intelligent defaults can eliminate friction and creating seamless, AI-native user journeys.
• Act as the go-to expert for customer needs , engaging directly with stakeholders and users to conduct research, validate ideas, and turn raw insights into high-impact designs.
• Own the end-to-end design process , from early-stage exploration and whiteboarding to shipping polished, scalable solutions that balance user needs with technical constraints.
• Anchor your decisions in data , analyzing usage metrics and defining success measures alongside Product Management and Engineering partners to ensure our work moves the needle.
• Evolve our Design System , identifying new pattern opportunities and ensuring visual and interaction consistency across the entire platform.
• Leverage modern AI tools (like Cursor, Lovable, or Claude) to accelerate your workflow, from brainstorming concepts to conveying complex implementation details to engineers.
• Champion a culture of craft , presenting your work confidently in critiques and sharing new methodologies to help elevate the team’s overall design process.

Benefits

• Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
• Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
• Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
• Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
• Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed