Product Designer, Trust & Safety

About The Position

Instagram's Trust & Safety Design team earns the trust of a global community of 2B+ people — with particular focus on teens, parents, and creators. This is design at the intersection of product, policy, and human behavior: you're shaping how safety feels across a platform used by 500 million+ teens globally, navigating an evolving regulatory landscape that makes the work both urgent and intellectually rich. We're looking for a generalist systems thinker with a content design foundation — someone who has evolved into end-to-end product design leadership and brings that language-first sensibility to experiences where clarity, empathy, and precision are the design. This work presents unique design challenges at Meta: policy and regulation aren't blockers — they're creative material. The work you ship here sets standards that ripple across the company.

Requirements

Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field and a minimum of 8 years of experience in a relevant field
8+ years of experience building and shipping applications or software at company-level scale, leading the end-to-end experience within a large-scale, ambiguous domain
Content design background with demonstrated evolution into holistic product design (IxD + content + systems thinking)
Experience with mobile-first, consumer-social product design at scale
Experience operating at principal/staff-level leadership — setting direction, influencing cross-functionally, and mentoring designers
Comfort navigating ambiguity across design, product, policy, engineering, and legal

Nice To Haves

Experience designing for teens/youth or family safety contexts
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy review)
Understanding of the creator ecosystem and the tools that help drive better outcomes
Ability to turn regulatory requirements into a human-centered, intuitive user experience
Experience designing in Trust & Safety, well-being, or heavily regulated/policy-constrained spaces
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Strategic vision at the portfolio/program level
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)

Responsibilities

Lead the design vision for trust and safety experiences across Instagram — setting strategic direction at the portfolio level, not just individual features
Design end-to-end product experiences for youth safety, parental controls, creator protections, and platform integrity — where clear, empathetic communication is the core UX
Translate complex regulatory, policy, and safety requirements into intuitive, human-centered experiences that work for teens, parents, and creators alike
Drive alignment and influence across Design, Product, Policy, Engineering, and Legal at senior leadership levels
Define and elevate the craft of content-informed product design — mentoring designers and raising the bar for how we communicate sensitive topics at scale
Navigate significant ambiguity and competing constraints to deliver cohesive, trustworthy experiences