Product Designer, Internal Experiences

Justworks•New York, NY

8d•$121,000 - $151,000•Onsite

About The Position

At Justworks, Product Designers play a pivotal role in shaping how small businesses interact with our platform—ensuring that every touchpoint feels intuitive, human, and built with care. As a member of the Experience Design team, you'll help create cohesive, accessible, and empowering product experiences that make complex tasks feel simple. Whether you're designing workflows that help business owners onboard new employees, contributing to our design system foundations, or reimagining internal tools that support our customer service teams, your work will directly impact the lives of people who rely on Justworks to run their businesses with confidence. You’ll work embedded in a cross-functional mission team alongside product managers, engineers, and researchers—contributing to the full product development cycle, from discovery to delivery. With a strong sense of craft and a focus on real human needs, you'll create experiences that reflect Justworks’ belief in doing right by small businesses and our commitment to being a relentless advocate for our customers.

Requirements

3+ years of professional experience in product design, ideally in B2B SaaS, HR tech, benefits, insurance, or related domains.
Proficient in Figma and comfortable working within a design system.
Experience working on cross-functional teams with engineers, product managers, and researchers.
Attention to detail, and a refined sense of craft in visual design, typography, and brand expression.
Fluency in Figma and comfort working with design systems.
A portfolio of case studies demonstrating experience leading complex product design efforts, including clear problem framing, collaboration processes, final solutions, and measurable outcomes.

Nice To Haves

Thoughtful, curious designer who thrives at the intersection of clarity and complexity.
Sees change as a design opportunity.
Excited by the possibilities presented by AI to reimagine software from the ground up.
Deeply collaborative—values feedback, continuous learning, and clear communication.
Brings humility to work, care to craft, and a genuine desire to help small businesses succeed with confidence—especially in moments of transition or uncertainty.
Believes in building with care and intention.
Sweats the details not for perfection’s sake, but to ensure work contributes to a product that just works.

Responsibilities

Design cohesive, accessible, and empowering product experiences that make complex tasks feel simple.
Design workflows for onboarding new employees.
Contribute to design system foundations.
Reimagine internal tools that support customer service teams.
Contribute to the full product development cycle, from discovery to delivery.
Create experiences that reflect Justworks’ belief in doing right by small businesses and our commitment to being a relentless advocate for our customers.