Product Designer II, Operator Panel

SpotHero•Chicago, IL

10h•$96,000 - $120,000•Hybrid

About The Position

SpotHero is looking for a mid-level Product Designer who can build the core garage-facing product, helping garage operators grow their business by helping them set the right rates, create and update their parking information, keep their inventory levels optimized, and bring a sense of joy and simplicity to this crucial touchpoint. SpotHero is a leading consumer brand, and we’re bringing that passion and focus to our garage products.

Requirements

Bachelor’s degree or equivalent with 3-5 years of professional experience designing for B2B products.
Have a portfolio that showcases your design process & thinking
Solid understanding of the design process, information architecture, usability, and heuristics.
Experience using different research methodologies.
Must have a firm understanding of different UI constructs.
Knowledge and efficiency with the design tool Figma.
Ability to meet and communicate deadlines.
Deep knowledge and understanding of responsive web design, iOS, and Android best practices.
Passionate about user-centered design.
Demand a collaborative environment.
Embrace iterative development.
Excited to conduct usability tests, talk to users in the field, conduct A/B tests, and share learnings with the organization.
Solid communicator possessing strong presentation and verbal & written communication skills.
Exceptionally organized and very comfortable working with engineering and product managers.

Nice To Haves

Believe design has a scientific intent, and you can measure your success based on the business value you create.
Are a self-starter who actively seeks the “why” in order to make the SpotHero experience easy and enjoyable to use.
Know how to navigate through the unknown.
Your voice. Speak up, form strong opinions, and share them.

Responsibilities

Create holistic design solutions that address business and user needs by considering the entire customer experience through collaboration with product managers, engineers, and business stakeholders.
Communicate conceptual ideas, design rationale, and specifics of the user-centered design process within a cross-functional team.
Glean insights about our current and future users from qualitative and quantitative research.
Formulate and test hypotheses based on user research and behavioral analytics.
Work directly with your product manager and engineering team to define UX and UI requirements that create a consistent experience across channels and products.
Design user research and usability studies, collect and react to user feedback.
Create user flows, design documentation, prototypes, high-fidelity mocks, and other UX deliverables.
Create thoughtful A/B tests and growth experiments through innovative design solutions.
Collaborate with other designers and engineers on our evolving design system.

Benefits

We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies to meet your needs in creating space for life.
Flexible PTO policy and outstanding work/life balance
Grubhub weekly lunch stipend for in-office days
Udemy License and Personal Learning Budget
Annual parking stipend
The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere.
Employee Resource Groups
Allyship learning resources
Discovery Days for Product and Engineering
Gearing up for Aspiring Leaders
Mentorship Program
Wellness program