Product Delivery Specialist - Tidewater/Virginia Beach

InHealth Systems and Services•Chesapeake, VA

8d•$40,000 - $45,000•Onsite

About The Position

Neb Doctors of Virginia is seeking a Product Delivery Specialist to support medical practices and hospitals in the Tidewater/Virginia Beach territory. The role serves as a point of contact for client facilities, helps develop and maintain customer relationships, learns the company’s products, stocks equipment, and assists the territory sales representative with account management. Products include nebulizers, phototherapy equipment, and breast pumps. Neb Doctors provides respiratory products and supplies to medical practices and hospitals, while its Pumps for Mom division provides breast pumps and maternity products through medical insurance. The company operates in 10 states and serves more than 5,000 medical practices and hospitals. It is accredited by the Joint Commission (JCAHO). This is a full-time, Monday-through-Friday position with hours of 9 a.m. to 5 p.m. The role involves travel throughout the territory and driving between facilities. Compensation includes a base salary of $40,000–$45,000 and an opportunity for quarterly bonuses. A company vehicle is provided.

Requirements

High school diploma or equivalent education.
Three to five years of sales and customer service experience.
Must live within the Tidewater/Virginia Beach territory.
Passion for quality customer service and a can-do attitude.
Strong people skills and interest in helping improve others’ lives through healthcare.
Practical knowledge of CRM software or ability to learn new software quickly.
Organization skills.
Excellent verbal, written, and assessment skills.
Exceptional problem-solving skills.
Ability to maintain confidential patient and company information.
Ability to deal courteously with the public, prospective patients, clients, and colleagues.
Ability to take direction and work independently with little supervision.
Ability to pass a motor vehicle records check showing no major violations, including DUI, in the past five consecutive years.
Ability to carry and move medical equipment weighing up to 25 pounds and load it into a vehicle.
Ability to safely operate a vehicle and drive between six and eight hours a day.

Nice To Haves

Bachelor’s degree preferred.
Healthcare or durable medical equipment (DME) background preferred.

Responsibilities

Deliver equipment to medical facilities and conduct follow-ups on their equipment needs in accordance with company policies and procedures.
Coordinate with the territory sales representative to ensure each clinic has the necessary products.
Instruct clinic staff on the safe and proper use of delivered equipment.
Complete paperwork promptly and accurately to support delivery and billing functions.
Use sales software to document customer visits, sales activity, and inventory.
Store equipment at each facility and ensure storage areas are clean, organized, and compliant with state and federal laws.
Attend and actively contribute to group sales meetings and scheduled ongoing training.
Represent Neb Doctors professionally.