Product Delivery Specialist - Norfolk, VA

InHealth Systems and Services•Norfolk, VA

2d•$40,000 - $45,000

About The Position

Neb Doctors is seeking a Product Delivery Specialist to serve medical practices and hospitals in the Tidewater/Virginia Beach territory, with the employee living within the Norfolk, Virginia territory. The specialist is a point of contact for clients and is responsible for developing and maintaining client relationships, learning the company’s products, stocking equipment, and helping manage accounts alongside the territory sales representative. Equipment includes nebulizers, phototherapy products, and breast pumps. Neb Doctors provides respiratory products and supplies to medical practices and hospitals, helping make equipment available at the point of care. Its Pumps for Mom division provides breast pumps and maternity products through medical insurance and partners with OB/GYNs, birthing hospitals, and mothers. The company operates in 10 states, serves more than 5,000 medical practices and hospitals, and reports serving more than 15,000 new patients each month. It is accredited by the Joint Commission (JCAHO). This is a full-time, Monday-through-Friday position with stated hours of 9 a.m. to 5 p.m. The role involves regular travel between facilities, including driving 6–8 hours a day. A company vehicle and dolly are provided.

Requirements

High school diploma or equivalent education.
Three to five years of sales and customer service experience.
Must live within the Norfolk, Virginia territory.
Strong people skills and a genuine interest in improving others’ lives from a healthcare perspective.
Practical knowledge of CRM software or the ability to learn new software quickly.
Organized, with excellent verbal, written, and assessment skills.
Exceptional problem-solving skills.
Ability to maintain confidential patient and company information.
Ability to deal courteously with the public, prospective patients, clients, and colleagues.
Ability to take direction and work independently with little supervision.
Ability to pass a motor vehicle records check showing no major violations, including DUI, in the past five consecutive years.
Ability to carry and move medical equipment weighing up to 25 pounds and load it into a vehicle.
Ability to perform repeated motions involving the wrists, hands, or fingers to assemble products.
Ability to safely operate a vehicle and drive between 6 and 8 hours a day.

Nice To Haves

Bachelor’s degree.
Healthcare or durable medical equipment (DME) background.

Responsibilities

Deliver equipment to medical facilities and conduct follow-ups on their equipment needs in accordance with company policies and procedures.
Coordinate with the territory sales representative to ensure every clinic has the necessary products.
Instruct clinics on the safe and proper use of delivered equipment.
Complete paperwork promptly and accurately to support delivery and billing functions.
Use sales software to document customer visits, sales activity, and inventory.
Store equipment at each facility and ensure storage areas are clean, organized, and compliant with state and federal laws.
Attend and actively contribute to group sales meetings and scheduled ongoing training.
Represent Neb Doctors professionally.