Product Delivery Manager

WatsonPoulsbo, WA
$110,000 - $145,000Onsite

About The Position

We are looking for a Product Delivery Manager who thrives on execution, coordination, and getting complex work across the finish line. This role partners closely with the Product Strategy (Discovery) team and the Order Engineering team, serving as the owner of the Product Delivery function. The position leads the operational delivery of New Product Introductions (NPI), ensuring products move successfully from development to launch. The role is responsible for managing timelines, coordinating cross-functional activities, and ensuring new products are fully prepared for launch. This includes overseeing product readiness across testing, documentation, configuration, training, and organizational handoff. Working closely with Product Development, Design, Engineering, Operations, Purchasing, Sourcing, Marketing, and Sales teams, this leader ensures that all operational requirements are met and that new products are successfully integrated into the business. The role drives alignment across functions, proactively resolves launch risks, and ensures a smooth transition from product development to ongoing operational ownership. This role is not the primary product visionary or lead engineer. Instead, you are the person who brings structure, accountability, urgency, and follow-through to the process. You know how to keep teams moving. You ask the hard follow-up questions. You identify risks early. You hold timelines together. Around here, launch readiness matters and this role helps make sure we get there.

Requirements

  • 5–10+ years of experience in product development, new product introduction (NPI), project management, or manufacturing operations
  • Experience managing complex cross-functional timelines and deliverables
  • Strong project management and organizational skills
  • Experience working closely with Engineering, Operations, and Manufacturing teams
  • Understanding of product launch readiness, manufacturability, and production processes
  • Experience coordinating prototyping, testing, or feasibility validation efforts
  • Experience leading cross-functional teams and driving accountability
  • Familiarity with ERP systems, configuration tools, or product data management processes

Nice To Haves

  • Experience in commercial furniture, manufacturing, or durable goods industries
  • Experience with Inventor, CET, or AutoCAD, is a plus

Responsibilities

  • Lead the execution and delivery of new product introduction efforts from concept through launch
  • Own product development timelines, milestones, and launch readiness
  • Drive accountability across teams to ensure projects stay on schedule
  • Identify risks early and proactively adjust plans to maintain commitments
  • Coordinate deliverables across Engineering, Operations, Marketing, Sourcing, Design, and Sales teams
  • Manage complex cross-functional project schedules and dependencies
  • Coordinate workstreams for the Discovery and Delivery teams
  • Ensure projects move forward with clarity, urgency, and structure
  • Facilitate meetings, track action items, and remove roadblocks
  • Maintain visibility into project status, risks, and key decisions
  • Ensure products are properly validated before release into production
  • Coordinate prototyping and feasibility studies throughout development
  • Partner with Operations to ensure products are manufacturable, scalable, and aligned with production capabilities
  • Help define initial product quality standards and launch readiness expectations
  • Support initial supplier specification and qualification in partnership with Purchasing and Sourcing
  • Oversee creation and curation of product data required for launch
  • Lead and support the internal product data and configuration functions
  • Ensure product structures, configurations, and launch deliverables are accurate and complete across systems
  • Coordinate deliverables related to: ERP systems, CET, CAP, SPEC, CIL, Revit, AutoCAD, SketchUp
  • Own launch readiness across all internal Watson teams
  • Ensure product engineering, product data, quoting tools, training, supplier readiness, and manufacturing deliverables are completed on time
  • Coordinate handoff of all required deliverables related to new product introduction
  • Ensure teams across Manufacturing, Customer Experience, Sales, Scheduling, and Operations are prepared to support launch
  • Coordinate internal product training and launch communication activities
  • Ensure internal teams understand product functionality, configuration, and operational impacts
  • Support the transition from development into operational ownership
  • Lead and support a team of approximately 6–8 contributors across product data, configuration, and launch support functions
  • Create structure, accountability, and clarity within the team
  • Help prioritize work and maintain focus against launch timelines
  • Support team development and continuous improvement

Benefits

  • Competitive wages
  • 401(k) plan with matching contribution
  • Profit sharing program
  • Extensive healthcare plans
  • A fun, challenging, and engaging culture
  • Pride and satisfaction in manufacturing tangible, well-built products
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