Manager, Product Delivery

Global Payments Inc. • Charlotte, NC

7d

About The Position

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. We are looking for an experienced and strategic Manager, Product Delivery to lead a team of Technical Project Managers delivering large-scale, complex initiatives across the Genius S roadmap. This role is responsible for ensuring delivery excellence across multiple concurrent programs, with a strong focus on time, cost, quality, governance, and stakeholder alignment. As a key member of the Product Delivery leadership team, you will oversee end-to-end delivery planning and execution, support cross-functional collaboration, and act as an escalation point for delivery risks, RAID items, and resource challenges. You will play a critical role in driving operational discipline, managing SteerCo reporting, and ensuring initiatives are delivered successfully against agreed milestones and business outcomes. You will work closely with Product, Engineering, Finance, and other business stakeholders to prioritise initiatives, resolve issues, and maintain momentum across the roadmap. This is a highly collaborative leadership role that requires strong people management, excellent executive communication, and the ability to navigate complexity in a fast-paced software delivery environment. The ideal candidate will bring significant project and program delivery experience, people leadership capability, and a strong understanding of software delivery lifecycle practices, including Agile and waterfall methodologies. Experience in fintech, payments, or financial services would be highly advantageous.

Requirements

• Extensive experience in project and program delivery
• Strong people leadership and team management capability
• Experience managing large-scale, complex cross-functional initiatives
• Excellent stakeholder engagement and executive communication skills
• Strong understanding of SDLC and project delivery methodologies
• Ability to manage risk, dependencies, and competing priorities effectively
• Experience with Jira and delivery governance processes

Nice To Haves

• Background in fintech, payments, or financial services

Responsibilities

• Lead a team of Technical Project Managers delivering large-scale, complex initiatives across the Genius S roadmap.
• Ensure delivery excellence across multiple concurrent programs, with a strong focus on time, cost, quality, governance, and stakeholder alignment.
• Oversee end-to-end delivery planning and execution.
• Support cross-functional collaboration.
• Act as an escalation point for delivery risks, RAID items, and resource challenges.
• Drive operational discipline.
• Manage SteerCo reporting.
• Ensure initiatives are delivered successfully against agreed milestones and business outcomes.
• Work closely with Product, Engineering, Finance, and other business stakeholders to prioritise initiatives, resolve issues, and maintain momentum across the roadmap.

Benefits

• Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed