Product Counsel

Sierra•San Francisco, CA

5d•$220,000 - $250,000•Onsite

About The Position

Sierra is hiring a Product Counsel to join its growing legal team and support its product legal function. Reporting to the Associate General Counsel, Product and Privacy, this role partners with Product, Engineering, and Agent Development teams to guide Sierra’s AI agent platform and new products from concept through launch. The Product Counsel helps embed privacy, compliance, AI transparency, and risk considerations throughout the product lifecycle and advises on responsible product launches in a fast-moving environment. The role also focuses on emerging AI regulation and governance. The Product Counsel advises on the application of AI-specific regulations, works with the privacy team on governance policies and frameworks, and monitors legal developments to advise product leadership on risks, trends, and product design implications. Sierra describes itself as primarily an in-person company based in San Francisco, with offices across North America, Europe, and Asia.

Requirements

At least 4 years of legal experience, combining experience at a large international law firm with in-house experience at a technology company.
Experience advising product and engineering teams on new product development, ideally involving AI/ML, communications, or platform products.
Working knowledge of legal domains relevant to product development, including privacy (such as GDPR and CCPA), AI regulatory frameworks (such as the EU AI Act and NIST AI Risk Management Framework), consumer protection, and intellectual property.
Ability to partner with technical teams and understand Sierra’s product offering.
Strong analytical skills and ability to balance legal risks with business objectives in a fast-moving environment.
Strong verbal and written communication skills and ability to work with legal and non-legal stakeholders.
Strong work ethic and attention to detail.
Collaborative, team-oriented approach, including willingness to share and help colleagues succeed.

Nice To Haves

Experience with voice or telephony products and related regulatory regimes, such as TCPA and state call-recording laws.
Experience counseling on products sold into regulated industries, such as healthcare or financial services.
Familiarity with machine learning models and their associated risks.
Previous experience developing trust and safety or responsible AI programs.
Startup experience and comfort with rapid iteration and ambiguity.

Responsibilities

Provide end-to-end legal support to Product and Engineering teams from product concept through launch across Sierra’s agent platform and new products.
Work with Engineering to integrate compliance, privacy-by-design principles, and AI transparency measures into product development.
Advise customer-facing Agent Development teams on legal requirements for product features, including consumer protection, telecommunications, and requirements relevant to regulated customers.
Develop scalable product review processes, launch checklists, and self-service guidance to help product teams work efficiently.
Advise on emerging AI-specific regulations and their applicability to Sierra’s products.
Partner with the privacy team to implement AI governance policies and frameworks for responsible AI deployment.
Monitor legal developments affecting AI products and advise product leadership on risks, trends, and design implications.

Benefits

Flexible (unlimited) paid time off.
Medical, dental, and vision benefits for employees and their families.
Life insurance and disability benefits.
Retirement plan, dependent on country of employment.
Parental leave.
Fertility and family-building benefits through Carrot.
Lunch, snacks, and coffee.
Discretionary benefit stipend.
Free alphorn lessons.
Eligible full-time employees may participate in Sierra’s equity plans, subject to applicable plan terms and policies.