Product Content Intern (Fall/September 2026, 12 Months)

Internship List • Oakville, ON

2h • $20 - $29 • Hybrid

About The Position

Geotab is seeking a Product Content Intern to assist in the development and coordination of product release materials. This role involves collaborating with subject matter experts to transform technical information into clear, audience-appropriate content across multiple channels. The intern will gain hands-on experience in technical writing, content strategy, and cross-functional collaboration within a fast-paced SaaS environment. This is a 12-month, full-time, paid internship beginning in September 2026.

Requirements

• Currently enrolled in a post-secondary program in Technical Writing, Communications, English, Marketing, Information Science, or a related field. An equivalent combination of coursework and relevant project experience may be considered.
• Ability to write clearly, concisely, and accurately for different audiences.
• Commitment to accuracy in grammar, formatting, and content consistency.
• Good verbal and written communication skills; comfortable asking questions and seeking feedback.
• Ability to manage multiple tasks, track progress, and meet deadlines.
• Interest in learning how software products work and translating technical concepts into accessible language.
• Willingness to work closely with teammates and stakeholders across functions.

Nice To Haves

• Exposure to Google Workspace (Docs, Sheets, Slides), content management systems (e.g., Strapi, Heretto), in-app messaging tools (e.g., Pendo), or project tracking tools (e.g., Jira) is a plus.

Responsibilities

• Assist in drafting and editing product release content, including release notes, 'What's New' digests, and internal product update summaries.
• Support the organization and maintenance of the centralized product release content repository, ensuring materials are accurate, up to date, and easy to navigate.
• Help coordinate content readiness for product release cycles by tracking deliverables and flagging gaps.
• Collaborate with team members to extract and synthesize information from subject matter experts (SMEs) into clear, audience-appropriate content.
• Assist with publishing and updating content on internal platforms, the product release site and in-app communications.
• Review and proofread content across formats (blogs, emails, in-app communications) for consistency, clarity, and brand alignment.
• Support content governance efforts by applying established style guidelines and templates.
• Participate in team meetings and cross-functional syncs to gain exposure to stakeholder communication and project coordination.
• Help track and document content metrics or feedback to support continuous improvement efforts.

Benefits

• Great benefits
• Fun and inclusive work culture
• Opportunities to innovate

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree