Product Content Analyst

W.B. Mason • Brockton, MA

23h • $52,500 - $57,500 • Hybrid

About The Position

W.B. Mason is looking for an entry-level, full-time Product Content Analyst. We are looking for the perfect fit, someone who is a detail-oriented problem solver with a knack for wrangling data and a drive for continuous improvement. Our business provides personalized service, offering a wide range of essential workplace products, including office supplies, furniture, cleaning supplies, and food service items-everything needed for seamless business operations. Our workplace culture emphasizes trust and strong relationships, prioritizing internal advancement to foster real growth opportunities for those aspiring to enhance their careers. Our team members take pride in being part of a meaningful mission within an environment that truly values history, dedication, and teamwork. We invite you to join us and be a part of this journey!

Requirements

• Bachelor's degree
• 0 years of professional experience (1-2 years relevant internship experience a plus)
• Microsoft Excel experience and collegiate-level proficiency required
• Intermediate to advanced skills in Microsoft Office applications
• Problem-solving skills and the ability to use spreadsheets to maintain attention to detail
• Drive to constantly improve complex business processes
• Strong verbal and written communication skills
• Practical judgement and sound reasoning
• Has a great attitude
• A team player
• Ability to use a mix of semi-automated and manual processes to populate structured retail web content
• Ability to adapt to changing inputs while maintaining high work quality
• Ability to collaborate effectively with internal stakeholders to ensure content is accurate and updated on time
• Ability to meet strict deadlines
• Ability to work in a fast-paced environment
• Ability to regularly lift and/or move 25 pounds

Nice To Haves

• Any technical skills such as: coding, R, Python, Tableau, SQL, Power BI or advanced AI/ML are a plus, but not required
• PIM experience managing PDP content in an e-commerce environment is preferred, but not required

Responsibilities

• Enhance our e-commerce catalog by reviewing and editing item content to meet quality standards.
• Manage large data sets in our PIM.
• Ensure proper item classification.
• Collaborate with the Site Merchandising Team on new categories.
• Monitor Product Display Pages (PDPs) for accuracy.
• Conduct periodic audits.
• Assist with customer-specific item setups.
• Ensure high-quality product descriptions and visuals, helping customers make informed buying decisions.

Benefits

• Dental and vision insurance
• Medical and dependent care
• Short- and long-term disability
• BCBS Health Plans with a $0 in-network deductible and multiple coverage options
• Company-provided or supplemental life insurance
• Paid holidays
• Flexible spend program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level