Product Champion - 30703

HII's Mission Technologies division•San Antonio, TX

2d•$125,653 - $175,000•Onsite

About The Position

Enlighten is seeking an experienced Product Champion to support operations, with an emphasis on the U.S. Air Force. The role helps cyber defense operators use Big Data Platform (BDP) capabilities, including technical assistance with queries, analytics, and customer data analysis. It also supports training and adoption of analytics and applications developed for cyber operations on the government-owned JCRS-D platform. The position is performed on customer sites five days a week, with travel up to 25% to support customers in the continental United States and overseas as needed. The Product Champion serves as the Air Force JCRS-D subject matter expert, supporting users, gathering and communicating requirements, operationalizing capabilities, and coordinating with engineering and development teams to deliver updates aligned with customer timelines.

Requirements

Current U.S. Government TS/SCI security clearance and U.S. citizenship.
At least 9 years of relevant DoD cyber, agile development, and/or big data experience with a bachelor’s degree in business, a technical field, or a related field; or 7 years of relevant experience with a related master’s degree; or a high school diploma or equivalent and 13 years of relevant experience.
Prior government or military experience with MARFORCYBER, DCSA, DISA, Army Cyber, U.S. Cyber Command, U.S. Air Force (AFCYBER), or 10th Fleet/Navy Cyber.
Experience directly managing complex technical projects and/or programs.
Knowledge of Defensive Cyber Operations, including threat-hunting methodologies.
Technical experience in cyber data analysis, including continuous monitoring, intelligence, and reporting.
Ability to apply broad threat-hunting concepts to uncover threats not captured by traditional methods such as SIEMs.
Experience in big data hunting, analysis, and reporting.
Advanced experience with cyber tools, defensive toolkits, endpoint and network sensors, SIEMs, and threat-sharing platforms such as MISP.
Advanced experience with the MITRE ATT&CK framework and associated tactics, techniques, and procedures.
Experience with SQL querying.
Python experience applied to data science, such as importing data and creating models, analytics, or automated hunts.
Understanding of enterprise IT infrastructure, systems monitoring, and networking to identify suspicious patterns and behaviors.
Ability to work with customers to understand products and encourage adoption and buy-in.
Strong computer skills, including MS Word, MS Excel, and MS PowerPoint.
Strong interpersonal skills and ability to interact effectively with others and speak in a public forum.
Excellent interviewing skills, including active listening and empathy.
Excellent organizational and attention-to-detail skills.
Excellent verbal, written, analytical, and presentation skills.
Ability to multitask in a deadline-oriented environment.
Ability to work independently with little input and as part of a team.
Strong work ethic and commitment to quality.
Ability and willingness to travel up to 25%, sometimes on short notice within the continental United States, and overseas as necessary.
Ability to work on customer site at Lackland AFB, Texas, five days a week.

Nice To Haves

Prior experience interfacing with, consulting, and training customers.
CISSP, CEH, or similar certification.
DoD 8140/8570 compliance certifications, as directed by the customer.
Experience with software engineering, cloud technologies, and cybersecurity.
Technical background sufficient to determine system requirements and work with engineering and management on design and estimating.
Previous BDP, JCRS-D, or Data Lakehouse experience.

Responsibilities

Hunt for threats, report findings, and convert tools, techniques, and processes into automated capabilities for the cyber platform.
Collect customer Cyber Operations requirements, develop use cases, provide Cyber subject matter expertise, and train end users.
Establish and strengthen relationships between the company and government customers.
Serve as the subject matter expert for Air Force operational JCRS-D capabilities and help incorporate them into customers’ daily operations.
Provide technical support to Air Force JCRS-D users, answer questions, and troubleshoot platform issues.
Lead requirements gathering from Air Force customers and communicate requirements to developers by establishing development roadmaps.
Perform quality assurance checks on platform data.
Evaluate potential data feeds for relevance and usability.
Use advanced statistical modeling to uncover patterns and create customer-facing visualizations.
Combine diverse data streams into data products that help customers track progress and identify opportunities.
Understand and champion the company’s technology and capabilities.
Provide company leadership with project updates, customer engagement information, and assessments of government direction and adoption.
Work with the Customer Experience Group to develop and implement development plans, operational roadmaps, and action plans for communities of interest.
Identify and expand opportunities with existing customers, support the Air Force project lead in identifying opportunities, and maintain opportunity records in company pipeline tools.
Maintain customer relationships and current knowledge of customer plans, programs, and market intelligence.
Develop an external network of solution partners and providers.
Own the customer experience from start to finish and coordinate with development and engineering teams to align DevSecOps delivery dates with customer timelines.
Serve as the focal point for delivering capabilities to customers and ensure they are aware of relevant DevSecOps pipeline touchpoints for accepting updates, features, and capabilities.
Perform additional duties as assigned.