Product Builder

PAR Technology•Philadelphia, PA
•Remote

About The Position

Product Builders turn customer problems into working software, combining engineering ability, product thinking, and design judgment while using AI throughout discovery, implementation, and delivery. They take ambiguous opportunities, build useful solutions, and support them through production and real-world use. The role involves working with AI daily, experimenting with emerging capabilities, and improving tools and workflows to enable better products. Work may span payments, consumer applications, enterprise products, platforms, and experiences for people and software agents. The Product Builder works on a small team accountable for a business outcome. A Lead Builder, or a Senior or Principal Builder assigned to the team, sets direction on what to build and why; the Product Builder owns how their part is built. The position is remote in the United States and reports to the VP, Product Delivery.

Requirements

  • A record of building and shipping software that real users depend on; engineering, product, design, and founder backgrounds are welcome, with delivery evidence prioritized.
  • Technical fluency sufficient to implement, debug, and operate production software, with depth in at least one discipline such as engineering, product, design, or data.
  • Daily use of AI as a working method, including coding agents and other AI tools on shipped work, and the ability to demonstrate how they affect accomplishments.
  • Regular experimentation with new AI capabilities, supported by working projects and a clear understanding of their capabilities and limitations.
  • Product sense, design judgment, and data fluency; ability to understand customer needs, scope useful solutions, and assess results.
  • Strong verification habits and clear communication, including identifying plausible but incorrect output, explaining trade-offs, and involving specialists when needed.

Nice To Haves

  • Comfort working directly in customer and partner environments, including forward-deployment settings.
  • Ability to balance speed, maintainability, security, privacy, and applicable compliance requirements in production work.

Responsibilities

  • Understand problems directly from customers and users; shape solutions, define intended outcomes, and build the smallest useful version to test ideas.
  • Write and ship production code across interfaces, APIs, integrations, data, and agent workflows, making practical product and experience decisions.
  • Use AI agents throughout research, design, implementation, testing, and debugging; develop reusable skills, tools, and context to improve delivery.
  • Experiment with new models and capabilities, turn useful ones into product features, and share findings.
  • Assess where products create lasting value and choose models, code, or existing tools appropriate to the problem.
  • Own tests, observability, failure handling, and maintainability; verify AI-generated output and incorporate security, privacy, and applicable compliance into production work.
  • Work directly in customer and partner environments, including forward deployment; deliver integrations and turn customer learnings into reusable capabilities.
  • Instrument shipped products, evaluate adoption and outcomes, and change direction when evidence supports it.
  • Leverage AI agents and emerging model capabilities to accelerate product discovery, software development, testing, debugging, and delivery while applying verification, security, privacy, and compliance practices.
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