Product Assurance Specialist - Power Controls

ETC•Middleton, WI

About The Position

The Product Assurance Specialist supports product development and maintenance releases by testing products, identifying defects, and helping ensure product quality. The role involves developing product assurance plans, executing test scenarios, tracking defects through resolution, maintaining test equipment, and providing technical support to internal and external customers. The specialist works under the supervision of more senior-level Product Assurance Specialists, gains familiarity with product families and R&D tools, and participates in training and the ISO on-the-job training process. The employer is also open to earlier-career candidates with a solid foundation and curiosity, and offers support to help them grow into the role.

Requirements

Technical diploma or associate degree in electronics with 0–3 years of job-related experience, or 4 years of comparable job experience.
Experience working in a team environment.
Basic written and verbal communication skills.
Ability to listen to and give constructive feedback.
Good group interaction skills.
Ability to participate as a team member and work effectively in a team environment.
Ability to follow directions and project plans.
Ability to grasp technical concepts and ask for clarification and direction when needed.
Basic troubleshooting skills.
Ability to execute pre-written Product Assurance programs for a given product.
Understanding and application of Product Assurance best practices.

Responsibilities

Gain knowledge of specific products within a product family.
Develop Product Assurance Plans for specific products.
Analyze test cases and provide regular progress reports.
Support product development and maintenance release processes through validation testing to assure product quality.
Execute test scenarios to uncover product design defects.
Report product defects in a defect-tracking database and follow them through resolution.
Acquire and maintain test equipment.
Provide technical support to internal and external customers.
Perform assigned project tasks under the supervision of more senior-level Product Assurance Specialists.
Participate in ISO on-the-job training.
Provide task completion time estimates with assistance.
Become familiar with tools and applications used within R&D.
Become familiar with a specific product family within R&D.
Learn department and corporate policies, procedures, and plans.
Schedule and attend identified training classes.
Perform other duties as assigned.
Complete special projects and assignments in a positive and timely manner.