Product Associate, Client Billing - Healthcare Payments

JPMorgan Chase & Co.•Philadelphia, PA

17h

About The Position

As a Product Associate on the Healthcare Payments team, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.

Requirements

2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
Developing knowledge level of the product development life cycle
Exposure to product life cycle activities including discovery and requirements definition
Experience working with data analytics systems (i.e. Tableau, etc.)

Nice To Haves

Exposure to client billing infrastructure and functionality
Proficiency in applying AI to daily responsibilities

Responsibilities

Collects and analyzes metrics on product performance to inform decision-making around client billing functionality
Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
Support client-facing teams' data requests for customer needs