Product Associate, Consumer Receivables & Digital Channels -Healthcare Payments
About The Position
As a Product Associate in Healthcare Payments - Consumer Receivables and Digital Channels, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address market needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.
Requirements
- 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
- Developing knowledge level of the product development life cycle including discovery, requirements definition, and delivery
- Emerging ability to analyze data and translate findings into actionable product insights
- Strong written and verbal communication skills with ability to collaborate across technical and business teams
Nice To Haves
- Experience in payments industry (card processing, merchant acquiring, payment terminals, or payment gateways)
- Working knowledge of healthcare revenue cycle and/or healthcare payments
- Understanding of PCI Compliance, EMV, and payment security standards
- Experience with Jira, Confluence, or similar product management tooling
Responsibilities
- Collects and analyzes metrics on product performance to inform decision-making around payment card devices, card and eCheck processing, and merchant funding
- Supports the development of our product strategy and roadmap for payment solutions - including payment terminals, transaction processing, and digital payment channels
- Contributes to solution discovery through collaboration with cross-functional teams (engineering, design, controls, sales, operations) to identify potential solutions that address user needs and align with business goals
- Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
- Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
- Assists with competitive analysis, vendor evaluation, and market research related to payment technology and healthcare payment trends
- Supports backlog grooming, sprint planning, and coordination with engineering teams through the software development lifecycle (SDLC)
Benefits
- comprehensive health care coverage
- on-site health and wellness centers
- a retirement savings plan
- backup childcare
- tuition reimbursement
- mental health support
- financial coaching
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
