Product Applications Engineer

Ametek, Inc.•Middlefield, CT

2d•Onsite

About The Position

At Zygo, your skills and insights will be integral to our core values of curiosity, collaboration, and persistence. For over 50 years, Zygo Corporation in Middlefield, CT, has been a global leader in designing and manufacturing advanced optical metrology systems, ultra-precise optical components, and complex electro-optical systems and assemblies. Join our team, where your expertise will drive cutting-edge solutions, address complex technical challenges, and uphold the highest standards of precision and safety. As a Product Applications Engineer, based in Middlefield (CT), you will serve as a key technical expert supporting ZYGO’s optical metrology solutions. In this highly collaborative and customer-facing role, you will work closely with Sales, Product Management, and Engineering teams to support pre- and post-sales activities, develop application solutions, and deliver exceptional customer outcomes.

Requirements

B.S. in Optics, Physics, Engineering, or related field
2+ years relevant experience
Applications or Systems Engineering experience in a B2B equipment environment
Customer-facing technical support experience (pre- and post-sales)
Experience with metrology, precision instrumentation, or optical systems
Strong problem-solving skills in complex or ambiguous environments
Excellent communication skills with the ability to translate complex technical concepts clearly
Programming experience in Python or related languages
Familiarity with CAD and/or optical modeling tools
Willing to travel up to 25% domestically and internationally

Responsibilities

Serve as a customer-facing technical expert for ZYGO’s metrology instrumentation
Support sales efforts through sample measurements, instrument demonstrations, and technical reporting
Collaborate with Product Management, Engineering, and Innovation teams to drive application strategies, resolve technical issues, and enhance product capabilities
Coordinate and support global rollout of application solutions, including training regional teams
Deliver onsite and remote customer training; support technical events, tradeshows, and conferences
Troubleshoot complex customer applications and provide tailored measurement solutions
Evaluate product performance from a user perspective and provide actionable feedback
Identify and develop new applications and use cases for ZYGO technology
Create and maintain technical documentation including application notes, presentations, and training materials