Product and Programs Manager

HealthPartners • Bloomington, MN

5h

About The Position

HealthPartners is hiring a Products and Program Manager to manage assigned products throughout their lifecycle and oversee the development, implementation, ongoing management, and operation of products and programs. The role gathers and prioritizes product, market, and customer requirements; defines product vision; and works across the company, including with Sales and Marketing, to deliver products and meet product goals. It develops and executes product strategies that support corporate objectives.

The position has broad strategic and tactical responsibility for current and new health solutions products and programs. It identifies product-development and partnership opportunities, develops product plans and roadmaps, evaluates market and competitor information, and manages product-line performance and continuous improvement. The role also supervises assigned staff and works with internal teams, external stakeholders, vendors, and HealthPartners executive leadership. It has broad latitude over resources and a high degree of independence in carrying out agreed-upon strategies.

Requirements

• Bachelor’s degree in Business, Marketing, Health Care, or a relevant field.
• At least 5 years of experience and knowledge of health plan products and services, including delivery, financing, benefit design, and administration.
• Excellent teamwork and team-leadership skills.
• Excellent communication skills.
• Ability to think strategically about products while providing tactical support.
• Ability to work effectively and build relationships across the organization to motivate others’ input and support without formal authority.

Nice To Haves

• Three years of product-management or related experience.
• Master’s degree or other advanced degree or education.

Responsibilities

• Manage assigned products throughout their lifecycle and oversee product and program development, implementation, ongoing management, and operation.
• Develop and execute product strategies that support corporate objectives.
• Identify product-development and partnership opportunities that support strategic growth of the product line.
• Develop and document product-line vision, aligning leadership and key stakeholders with corporate objectives.
• Lead the product-development process in accordance with departmental best practices.
• Manage continuous improvement of product-line financial performance, market success, administration, and feature development as appropriate.
• Define market requirements by understanding market problems and customer needs and ensuring alignment with corporate goals and strategies.
• Analyze customer and market needs, competitor positioning and developments, and product-line strengths, gaps, positioning, and pricing.
• Use primary and secondary research to gather market insight and share it within the company.
• Develop product plans and roadmaps consistent with market requirements.
• Assess vendor and partnership opportunities with external third parties.
• Partner with Sales and Marketing Communications to develop product promotion and distribution strategies.
• Supervise assigned staff, including day-to-day product-line management, hiring, training, coaching, performance reviews, rewards, discipline, and terminations.
• Ensure compliance with organizational and departmental policies and procedures.
• Provide consulting support to Sales and Service Teams on group- or market-segment-specific strategy development and execution.
• Coordinate with Product & Market Innovations team members on shared product components to support overall product-line success.
• Participate in the creation, updating, and testing of business continuity and disaster recovery plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager