Product Analytics Manager

Eastern Bank

4d•Hybrid

About The Position

The Product Analytics Manager analyzes the bank’s deposit portfolio, customers, and market data to inform strategies for growing and optimizing the bank. As part of the Product Management team, the role supports strategic deposit initiatives with significant potential impact on company earnings. The position is a recognized subject-matter expert with broad latitude, independence, and discretion, and works with partners across Data Management, Finance, Retail Administration, Marketing, Technology, and Treasury, as well as external vendors as needed. The role interprets complex information to identify growth opportunities and establish paths to meet growth objectives. It combines analytical and creative problem-solving, adaptability, and independent decision-making with minimal supervision.

Requirements

Bachelor’s degree or an equivalent combination of training and experience.
At least 6 years of experience in analytics.
Strong analytical and statistical skills and knowledge.
Experience creating dashboards to share analysis, using tools such as Power BI.
Experience creating insightful analytics, using data in unique ways, and proactively identifying areas for improvement or further insight.
Strong skills with analytics and data tools such as SQL, R, Power BI, and Excel.
Strong organization, prioritization, and flexibility to adapt to changing requirements and direction.
Strong interpersonal skills and the ability to work cross-functionally with a solid understanding of the business.
Experience using data to infer trends and inform decisions, and integrating and managing large datasets from various sources.
Ability to work in a fast-paced, dynamic environment while managing multiple projects.
Strong problem-solving skills and willingness to take a hands-on approach.
Track record of collaborating with internal and external teams and gaining buy-in across functions or the organization.
Deep understanding of key revenue and expense drivers, and ability to model and track financial goals and targets and develop business models and pro forma financials.
Strong interpersonal and communication skills, with demonstrated ability to coordinate across teams.
Ability to make independent decisions related to analytics and strategy when appropriate.
Driven, assertive, innovative, resourceful, and attentive to detail.

Nice To Haves

Banking experience is a plus.
Business-case development, strategy, and internal-consulting skills are a plus.

Responsibilities

Build and maintain dashboards reporting deposit portfolio performance, including sales, attrition, and special topics.
Keep key stakeholders, including senior management, informed about business performance.
Assist in preparing materials for key deposit committees.
Develop analytical insights using statistical and other data-analysis methodologies to answer business questions, both proactively and on request.
Develop models to optimize the deposit portfolio and participate in broader bank analytics initiatives.
Build or support business cases for deposit initiatives, including new products, business-line initiatives, operational enhancements, and pricing.
Support data-enhancement initiatives, such as new data variables, table structures, and external data needs, in partnership with Eastern’s Data Management team.