Product Analytics Manager

Eastern Bank•Wakefield, MA

4d•$96,802 - $159,032•Hybrid

About The Position

The Product Analytics Manager analyzes Eastern Bank’s deposit portfolio, customers, and market data to inform strategies for growing and optimizing the bank. Working as part of the Product Management team, this role supports critical deposit initiatives with substantial potential impact on company earnings. The position is a recognized subject matter expert role with broad latitude, independence, and discretion, and collaborates with partners across Data Management, Finance, Retail Administration, Marketing, Technology, and Treasury, as well as external vendors when needed. The role interprets complex information to identify growth opportunities and define paths to business objectives. It uses analytical and creative problem-solving to evaluate issues and determine solutions, adapting to changing priorities and making independent decisions with minimal supervision.

Requirements

Bachelor’s degree or an equivalent combination of training and experience.
At least 6 years of experience in analytics; financial services experience is relevant, with banking experience noted as a plus.
Strong analytical and statistical skills and knowledge.
Experience creating dashboards to share analysis, for example using Power BI.
Experience producing insightful analytics, using data in unique ways, and proactively addressing areas needing improvement or insight.
Strong skills with analytics and data tools such as SQL, R, Power BI, and Excel.
Strong organization, prioritization, and flexibility to adapt to changing requirements and direction.
Strong interpersonal skills and ability to work cross-functionally with a solid understanding of the business.
Ability to integrate and manage large datasets from various sources and use data to infer trends and inform decisions.
Ability to work in a fast-paced, dynamic environment while handling multiple projects, with strong problem-solving skills and willingness to take a hands-on approach.
Successful collaboration with internal and external teams and ability to gain buy-in across functions or the organization.
Deep understanding of key revenue and expense drivers; ability to model and track financial goals and targets and develop business models and pro forma financials.
Strong interpersonal and communication skills and ability to coordinate across teams.
Ability to make independent decisions related to analytics and strategy when appropriate.
Driven, assertive, innovative, resourceful, and detail-oriented.

Nice To Haves

Banking experience.
Business case development strategy or internal consulting skills.

Responsibilities

Build and maintain dashboards reporting deposit portfolio performance, including sales, attrition, and special topics, and keep stakeholders, including senior management, informed about business performance.
Assist in preparing materials for key deposit committees.
Develop analytical insights using statistical and other data-analysis methods to address business questions proactively and in response to requests.
Develop models to optimize the deposit portfolio and participate in broader bank analytics initiatives.
Build or support business cases for deposit initiatives, including new products, business-line initiatives, operational enhancements, and pricing.
Support data-enhancement initiatives, including new data variables, table structures, and external data needs, in collaboration with Eastern’s Data Management team.