Product Analyst Senior

Freddie Mac•McLean, VA

About The Position

As a Senior Multifamily Digital Product Analyst supporting Freddie Mac’s Design System team, this role advances a scalable, governed, and reusable experience foundation for Freddie Mac Multifamily. The analyst partners with design, product, engineering, accessibility, and business leaders to translate enterprise needs into component strategy, adoption roadmaps, product requirements, and measurable delivery outcomes. The role brings senior-level product judgment, systems thinking, and delivery discipline to improve consistency, accelerate delivery, reduce rework, and support high-quality digital experiences across the Multifamily ecosystem. The Design System team defines and maintains a strategic roadmap for reusable components, patterns, and product guidance; translates experience standards into requirements, acceptance criteria, and implementation-ready documentation; drives adoption of shared components; establishes governance routines for intake, prioritization, releases, contributions, reviews, and decisions; and connects investments to outcomes such as delivery efficiency, quality, risk reduction, accessibility alignment, and reuse. The team collaborates with senior stakeholders to identify cross-product needs, resolve dependencies, and guide teams toward scalable enterprise experience solutions. In this senior role, the analyst serves as a product partner to the Design System team and broader Multifamily Digital Transformation organization. The position leads intake and prioritization, develops requirements and delivery materials, supports component maturity and implementation quality, identifies cross-team risks and opportunities, reports on progress and value, facilitates working sessions and release readiness, and mentors less experienced analysts.

Requirements

College degree or equivalent work experience required.
Minimum of 5–7 years of related experience in product analysis, business analysis, digital product delivery, UX operations, design systems, or enterprise platform enablement.
Strong product judgment connecting user needs, business objectives, technical constraints, and reusable platform capabilities.
Experience writing user stories, acceptance criteria, requirements, process documentation, release guidance, and stakeholder communications.
Ability to influence partners, facilitate cross-functional decision-making, manage competing priorities, and structure ambiguous problems.
Working knowledge of UX practices, accessibility considerations, reusable component libraries, design tokens, Figma, Jira, Confluence, and modern agile delivery practices.
Ability to develop and communicate metrics demonstrating adoption, reuse, cycle-time improvements, quality gains, or other design system value indicators.
Excellent communication skills, including presenting complex ideas to technical, design, product, business, and senior leadership audiences.
Strategic systems thinking that connects component-level work to product outcomes and business value.
Ability to build alignment across design, engineering, product, accessibility, and business teams.
Strong prioritization, organization, and delivery skills in complex and ambiguous work.
Curiosity, initiative, ownership, and commitment to reusable, accessible, and scalable digital experiences.
Commitment to Freddie Mac acceptable-use, privacy, security, and regulatory policies and procedures.

Nice To Haves

Advanced product, business analysis, UX, or technology experience preferred.
Experience in the primary or secondary mortgage market, Multifamily business processes, or enterprise digital transformation is highly desirable.

Responsibilities

Translate design system strategy into prioritized work, delivery plans, and clear execution milestones.
Lead intake, analysis, and prioritization of design system requests across product teams, balancing stakeholder needs, platform constraints, reuse potential, and business impact.
Develop user stories, requirements, acceptance criteria, release notes, adoption guidance, and decision records for design system capabilities.
Partner with UX, engineering, accessibility, and product leadership to support component maturity, pattern consistency, contribution workflows, and implementation quality.
Identify cross-team dependencies, risks, duplicative work, and scaling opportunities; recommend solutions that improve delivery efficiency and alignment.
Create visibility into design system progress, adoption, backlog health, and value realization through reporting and stakeholder communication.
Facilitate working sessions, design system reviews, planning conversations, subject-matter-expert discussions, and release readiness activities.
Mentor and guide less experienced analysts by modeling product thinking, structured problem solving, stakeholder management, and modern delivery practices.
Collaborate with senior stakeholders to identify cross-product needs, resolve dependencies, and guide teams toward scalable enterprise experience solutions.