Product Analyst

RevSpring • Nashville, TN

24d

About The Position

The Product Analyst supports both health system and health plan product lines and partners closely with Product Managers. The role turns business questions into data analysis, interprets findings, and recommends actions, connecting application data with the information Product, Sales, and Customer Success need to make decisions.

The analyst measures feature impact to inform roadmap sequencing and customer adoption, analyzes search queries to guide AI-powered search improvements, and benchmarks engagement and scheduling conversion across products and customers. The role also develops self-service value-analysis tools for commercial and customer-facing teams, defines instrumentation needs with Product and Engineering before features launch, and helps scope measurement of product visibility in AI-driven and generative search. The analyst owns analyses from clarifying the question through validating results and delivering recommendations.

Requirements

• Four-year bachelor's degree from a college or university.
• At least 4 years of relevant experience in an analytics-focused role.
• Expert proficiency in SQL for data querying, manipulation, and analysis.
• Hands-on comfort with a BI tool such as Looker.
• Familiarity with statistical concepts and their application to product experimentation, including the judgment to distinguish meaningful results from noise.
• Ability to translate ambiguous business questions into a testing plan or analysis approach with limited supervision.
• Ability to inspect and validate analytical results and identify when a number appears incorrect.
• Excellent written and verbal communication skills, including presenting findings and recommendations to technical and non-technical, executive, and cross-functional audiences.
• Comfort working across more than one product segment or portfolio.
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations; write reports, business correspondence, and procedure manuals; and present information and respond to questions from varied internal and external sources.

Nice To Haves

• Experience in a SaaS or healthcare environment.

Responsibilities

• Quantify how individual features affect important metrics to inform roadmap sequencing and customer adoption.
• Analyze natural-language search queries and common product questions to inform AI-powered search improvements, expanded search coverage, and improved matching logic.
• Compare engagement across product lines and benchmark scheduling conversion across customers to identify best practices.
• Build self-service value-analysis tools for Sales, Customer Success, and Solutions Architects.
• Partner with Product and Engineering to define feature instrumentation requirements before launch.
• Help scope measurement of how products influence visibility in AI-driven and generative search.
• Clarify stakeholder questions, validate analysis results, and provide recommendations rather than raw data pulls.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level