Product Analyst

Zoro•Chicago, IL

2d•$49,000 - $81,700•Hybrid

About The Position

As a Product Analyst at Zoro, you will partner with one or more product teams to provide data-driven insights that improve the customer experience. You will translate business questions into clear, measurable analysis and work with your team and mentors to investigate why things happened through descriptive and diagnostic analyses. You will execute analytical tasks, contribute to experiment design, and communicate findings clearly to partners. By identifying emerging trends and producing actionable outputs, you will help your team make informed roadmap decisions.

Requirements

Bachelor’s degree in a relevant field or equivalent practical experience.
1–3 years of experience with SQL and relational databases.
Understanding of key product metrics, user funnels, and performance drivers.
Knowledge of statistical methods and hypothesis testing.
Strong communication skills and the ability to tailor insights to the audience.

Nice To Haves

Proficiency in Python for data analysis, statistical modeling, or automation.
Experience with business intelligence and data visualization tools such as Looker, Tableau, or Power BI.
Experience using AI tools for exploratory data analysis and automation.

Responsibilities

Support the tracking and analysis of key product metrics, user funnels, and behaviors to evaluate performance.
Help translate business questions into structured analytical tasks, with guidance from product managers and senior team members.
Support the execution and analysis of A/B tests and experiments using established tools and methodologies.
Develop and maintain dashboards and reports based on defined requirements.
Identify basic trends and patterns in data and contribute to broader team analyses.
Collaborate with cross-functional partners to support product initiatives, following established frameworks and guidance.

Benefits

Medical, dental, vision, and life insurance coverage starting on the first day of employment.
Maternity support programs, nursing benefits, and up to 14 weeks of paid leave for birth parents and up to 4 weeks for non-birth parents.
Adoption assistance.
Six free sessions each year with a licensed therapist and Wellhub portal membership.
At least 18 paid time off days annually for full-time employees and six company holidays per year.
A 6% company contribution to a 401(k) retirement savings plan each pay period, with no employee contribution required.
Tuition reimbursement, student loan refinancing, and access to financial counseling, education, and tools.
Charitable Gift Program matching gifts to eligible educational, cultural, community health, and human service organizations.
Employee discounts and admission to various civic and cultural institutions around Chicago.
Office perks including a coffee bar, beer on tap, unlimited snacks, access to an onsite gym, and city skyline views.
Zoro Incentive Plan designed to foster and reward strong performance.