Product Analyst

Zip Co Limited

13d•$100,000 - $115,000•Remote

About The Position

Zip is seeking a Product Analyst to turn product data into clear insights and business decisions. The role focuses on analyzing product funnels, improving customer experience, and supporting product initiatives with structured analysis, reliable reporting, and curiosity about real-world product behavior. The position is remote-first for US-based employees, with the option to work in person from the Manhattan office. The analyst will partner with product managers and cross-functional teams to track initiative outcomes, communicate recommendations, and maintain decision-ready analytics resources. The posting also describes responsibility for supporting the data science strategy for a new initiative and the development and growth of financial products, from early-stage exploration through scaled adoption. Zip is a digital financial services company operating in Australia and New Zealand and the US, offering point-of-sale credit and digital payment services. The company describes its culture as values-led and emphasizes customer focus, ownership, teamwork, and embracing change.

Requirements

Bachelor’s degree in a relevant field, such as Business, Economics, Computer Science, or Data Analytics.
At least 2 years of experience in product analytics, product operations, or growth roles.
Professional analytics experience at a fintech or e-commerce company, including examples of identifying funnel opportunities that drove customer and business outcomes.
Ability to turn complex data into clear insights that inform decisions.
Strong SQL skills, including writing, validating, and troubleshooting queries.
Proficiency with at least one analytics visualization tool, such as Looker, Tableau, or Amplitude.
Familiarity with experimentation frameworks and experience interpreting A/B test results.
Strong cross-functional communication skills and experience presenting data to influence stakeholders.
Highly organized, with a systems mindset and the ability to maintain scalable catalogs and documentation.
Curiosity, collaboration, and comfort working with multiple stakeholders.
Demonstrated use of AI in the performance of the role.

Nice To Haves

Advanced degree or formal training in data analytics or product strategy.
Experience in a technology or fintech environment.
Experience conducting competitive research or user journey mapping.

Responsibilities

Scrutinize user behavior across assigned product funnels and recommend improvements to customer and business outcomes.
Partner with product managers on key product initiatives and track outcomes against hypotheses.
Share funnel insights and recommendations with product, design, and engineering partners.
Lead weekly reporting on key funnel metrics and product analytics updates; investigate, reconcile, or escalate discrepancies.
Own and evolve the product analytics catalog to provide structured, decision-ready data.
Collaborate with the broader analytics team, share insights, and proactively flag upcoming work to the data organization.
Maintain and update an A/B testing catalog with actionable experiment learnings.
Build and maintain a centralized repository of competitor funnel screenshots and research.
Support the data science strategy for a new initiative and provide analytical foundations for product strategy, investment decisions, risk trade-offs, and sustainable growth.

Benefits

Flexible working culture.
Incentive programs.
Unlimited PTO.
Generous paid parental leave.
Family support policies.
Company-sponsored 401(k) match.
Learning and wellness subscription stipend.
Employer-sponsored insurance for employees and dependents, including options fully covered by Zip.
Potential bonus and/or equity awards.
Manhattan Union Square office with a casual dress code.