Product Analyst (2026-8102)

Caretria•,

9d•$80,000 - $110,000•Remote

About The Position

The Product Analyst serves as a subject matter expert for the organization’s sampling applications and associated Lines of Service (LOS). The role supports Product Management, Commercial Development, and client-facing teams with product knowledge, requirements analysis, and solution support. It translates business and client needs into product requirements, supports delivery, and helps ensure alignment among product capabilities, operational execution, and client expectations. The Product Analyst supports the product lifecycle from ideation and discovery through development, launch, and post-launch optimization. The position collaborates across Product Management, Technology, Operations, Compliance, Quality, Commercial Development, and Client Services, and supports agile delivery, testing, client engagement, launch enablement, and continuous improvement. This is a full-time remote position, with travel as needed based on client or business needs.

Requirements

Bachelor’s degree in Business, Information Systems, Healthcare, or a related field, or equivalent experience.
Minimum of 3–5 years of experience in a Product Analyst, Business Analyst, or similar role supporting software applications.
Excellent communication and collaboration skills, including the ability to explain complex data concepts to non-technical stakeholders.
Demonstrated attention to detail and a high level of accuracy in documentation.

Nice To Haves

Experience supporting software applications in healthcare, pharmaceutical services, or regulated environments.
Knowledge and understanding of the Prescription Drug Marketing Act (PDMA).

Responsibilities

Maintain product documentation.
Serve as the subject matter expert for sampling applications and Lines of Service offerings, maintaining knowledge of product functionality, workflows, integrations, data, compliance requirements, and operational dependencies.
Act as an escalation point for product-related questions, issues, and decision support.
Support all phases of the product lifecycle, including ideation, discovery, definition, development, launch, and post-launch optimization.
Assist Product Managers with roadmap planning, feature prioritization, and lifecycle management.
Participate in agile ceremonies, including backlog grooming, sprint planning, stand-ups, sprint reviews, and retrospectives.
Support the creation, refinement, and prioritization of epics, features, and user stories with clear acceptance criteria.
Gather, analyze, and document business, operational, regulatory, and client requirements.
Translate complex needs into functional requirements and user stories for technical and delivery teams.
Collaborate with Product Management, Technology, Operations, Compliance, Quality, Commercial Development, and Client Services to maintain shared understanding and alignment.
Support user acceptance testing planning and execution, and validate solutions against requirements and acceptance criteria for quality, usability, and regulatory compliance.
Support Commercial Development and Sales teams in client meetings, RFP responses, and solution design activities.
Participate in client-facing discussions to explain product capabilities, workflows, and value propositions.
Assist with product and feature launches, internal enablement, training materials, release documentation, and client communications.
Analyze product performance, client feedback, and operational metrics to identify enhancement opportunities.
Recommend product, process, or workflow improvements to optimize value delivery.
Create and maintain workflows, process maps, requirements artifacts, and reference materials for internal and client-facing use.